Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicole Rivera

Taylor Mill

Summary

Efficient Assistant Manager of Operations known for unparalleled productivity and task completion. Possess specialized skills in supply chain management, inventory control, and workforce optimization. Excel in leadership, communication, and problem-solving to drive team success and operational excellence. Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.

Overview

4
4
years of professional experience

Work History

Assistant Manager of Operations

CLEAR
Hebron
03.2024 - 03.2025
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored new employees, evaluated training programs and reported progress to supervisors.
  • Recruited qualified candidates to bolster department operations and increase productivity.
  • Maintained accurate records of employee performance and attendance.
  • Assessed sales reports, activity reports and financial statements to measure productivity and goal realization.
  • Delegated work to staff, setting priorities and goals.
  • Monitored daily operations, ensuring efficiency, accuracy and compliance with policies and procedures.

Ambassador

CLEAR
Hebron
06.2023 - 03.2025
  • Created attractive visual displays for new products and current promotions.
  • Selling Memberships.
  • Customer Service.
  • Represented the Ambassador in a professional manner at all times.
  • Verify airline documents.
  • Confirm traveler identification.
  • Follow security and safety protocols.

Warehouse Worker

Leadership Roles
Hebron
07.2021 - 11.2022
  • Inspected incoming shipments for damage or discrepancies.
  • Assisted in packaging and labeling of products for shipment.
  • Making decisions.
  • Setting an example.
  • Coordinating people and activities.
  • Communicating goals and work plans.
  • Inspiring the team.
  • Quality Control

Education

High School Diploma -

Scott High School
Taylor Mill, KY
06-2022

Skills

  • Operational management
  • Employee training
  • Sales analysis
  • Inventory management
  • Team leadership
  • Customer service
  • Quality control
  • Training and mentoring
  • Team collaboration

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Assistant Manager of Operations

CLEAR
03.2024 - 03.2025

Ambassador

CLEAR
06.2023 - 03.2025

Warehouse Worker

Leadership Roles
07.2021 - 11.2022

High School Diploma -

Scott High School

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Nicole Rivera