Seeking a position that will allow me to leverage my experience and expertise of both people and process management.
I am an experienced Property Manager with a successful 14-year track record in overseeing residential and commercial properties. Proven expertise in property operations, tenant relations, and financial management. Adept at customer service, maintaining high occupancy/production rates and maximizing property value/company growth through effective strategies.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Leasing Manager
Maplewood Apartments
02.2025 - Current
Lead leasing team in achieving occupancy goals as set by company
Inspect units to ensure availability
Oversee and coordinate move-ins and move-outs
Determine marketing methods to drive traffic and leads to reach occupancy goals
Successfully negotiate lease agreements and manage lease renewals
Property Manager
Cardinal Hill Gardens, LLC
08.2010 - 09.2024
Manage a diverse portfolio of 133 residential and two commercial properties
Achieve and maintain an average occupancy rate of 95%
Oversee property maintenance, including routine inspections, repairs, and renovations, resulting in improved tenant satisfaction and retention
Implement cost-effective maintenance programs and vendor management
Conduct regular financial analysis and prepare monthly, quarterly, and annual budgets, ensuring revenue goals are met or exceeded and if not capturing root cause
Implement marketing strategies to attract new tenants and reduce vacancies
Handle all tenant inquiries, concerns, and disputes promptly and professionally, resulting in improved tenant relations
Compile with all federal, state, and local regulations and ensured properties are in compliance with safety codes and environmental standards
Administrative Assistant
Mattingly Center, Inc.
10.2004 - 07.2010
Manage office supplies and equipment, ensuring a well-organized and efficient workspace.
Contribute to the development and improvement of office procedures and workflows.
Streamline office processes and procedures, implementing time-saving strategies to enhance efficiency.
Maintain confidential files and records, handling sensitive information with discretion.
Skills
Property Operations
Tenant Relations
Financial Management
Lease Administration
Occupancy Management
Compliance Management
Maintenance Coordination
Regulatory Compliance
Vendor Management
Notary Public
Professional References
David Oetken, Cardinal Hill Gardens, LLC, Company President, 502-594-3871, doetken@greaterlouisville.com
Christian Allen, Tailor Made Pest Control, Owner/Operator, 502-558-7518, christian@tailormadepestcontrol.com