Nima Adhikari
George Town,Cayman island
Summary
Detail-oriented Barista excels in fast-paced coffee shop. Skilled at making specialty coffee and tea drinks, creating attractive product displays and contributing to safe and welcoming cafe environment. Extensive knowledge of coffee brewing procedures and customer service.
Overview
3
3
years of professional experience
Work history
Barista
Himalayan Java Barista Coffee School
Kathmandu
01.2022 - 03.2023
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Thoroughly cleaned and maintained coffee machines, reducing faults and issues for smooth, efficient service.
- Created speciality drinks according to exact customer requests and preferences.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
Customer Sales Associate
Annapurna Wall Mart
Kathmandu
09.2019 - 12.2021
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Operated cash registers with accuracy and processed cash and card transactions.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Generated sales reports to guide management decisions and strategies.
- Analysed sales to identify top-performing products.
- Verified receipts against purchase records before handling product refunds, returns or exchanges.
- Received and unloaded supplies for storage.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Informed management of potential security threats and issues for action.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Updated product labelling and pricing to reflect discounts and offers.
- Escalated complex complaints to managers for assistance.
Education
Bachelor of Rural development & Sociology - Humanities & social Sciences
Tribhuvan university
Nepal 10/2019 - 11/2020
10+2(Intermediate level) -
Shree Achane Higher Secondary School
Dhading 06/2017 - 07/2019
Skills
- Food preparation and safety
- Foam art
- Beverage preparation
- Strong communication
- Cooperative team player
- Ordering procedures
- Food running
- Teamwork and collaboration
- Coffee machinery operation
- Cash register operation
- Coffee brewing
- Safe food handling practices
- Speedy and efficient
- New staff training
- Speciality milk options
- Quick learner
- Up-selling
- Active listening
- Dietary requirement awareness
- Sales expertise
Languages
English
Upper intermediate
Timeline
Barista
Himalayan Java Barista Coffee School
01.2022 - 03.2023
Customer Sales Associate
Annapurna Wall Mart
09.2019 - 12.2021
Bachelor of Rural development & Sociology - Humanities & social Sciences
Tribhuvan university
10/2019 - 11/2020
10+2(Intermediate level) -
Shree Achane Higher Secondary School
06/2017 - 07/2019
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