Noah Rivera
Georgetown
Summary
At Yamato, I excelled in enhancing customer satisfaction through efficient, friendly service and strong multitasking abilities. Known for exceptional customer service focus, I adeptly handled complaints and maintained high cleanliness standards. My skills in cash handling and menu memorization contributed to a positive dining experience, earning consistent praise from patrons.
Overview
1
1
year of professional experience
Work History
Food Waiter
Yamato
03.2024 - 09.2024
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.
- Contributed to positive guest experiences by accommodating special requests and dietary restrictions whenever possible.
- Ensured accurate billing procedures, handling cash transactions efficiently, and processing credit card payments securely.
- Developed strong rapport with regular patrons by remembering personal preferences and engaging in genuine conversation when appropriate.
- Consistently received positive feedback from customers regarding both food quality and level of service provided.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Gained extensive knowledge of menu items, enabling informed recommendations based on guest preferences or dietary requirements.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Communicated with kitchen staff to enable accurate food preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Inspected dishes and utensils for cleanliness.
Education
Currently Enrolled -
Acellus Home Schooling
109 River Chase Path, Georgetown Kentucky Skills
- Strong multitasking
- Customer service focus
- Cleanliness
- Professional appearance
- Allergy awareness
- Table setting
- Order taking
- Bill computation
- Table bussing
- Cash handling
- Accurate money handling
- Service prioritization
- Safe food handling
- Menu memorization
- Complaint resolution
- Side dish preparation
Timeline
Food Waiter
Yamato
03.2024 - 09.2024
Currently Enrolled -
Acellus Home Schooling
Similar Profiles
Akira KishitaAkira Kishita
Sushi Chef, Cook at YAMATOSushi Chef, Cook at YAMATO
ASTRID ASTRID null
Assistant at YAMATOAssistant at YAMATO
Amber GrzybekAmber Grzybek
Server at YamatoServer at Yamato
Brandon SemonesBrandon Semones
Call Center Trainer at Kentucky Transportation CabinetCall Center Trainer at Kentucky Transportation Cabinet
Amanda Lizer, MSN, APRN, FNP-CAmanda Lizer, MSN, APRN, FNP-C
Nurse-practitioner at TeamHealthNurse-practitioner at TeamHealth