ODRENE TRAIL
Fort Lauderdale,Florida
Summary
To reinforce my knowledge, skills and abilities in ways that will enable me to enroll professionally and become more experienced while contributing to the overall development of an organization.
Overview
5
5
years of professional experience
Work History
Patient Care Assistant
C.S.I Caregiver
07.2023 - 10.2023
- Assist patients with basic requests.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Planned, prepared, and served meals and snacks according to prescribed diets.
Patient Care Assistant
HR Employee Solution Group
03.2022 - 11.2022
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Upheld confidentiality requirements and regulatory compliance guidelines.
Cashier
Wendy's
07.2021 - 11.2021
- Greeted customers entering the restaurant and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Cashier
Burger King
02.2019 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Serve and pack food in a timely manner.
Office Assistant
Audrey’s Distribution
06.2018 - 09.2018
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Processed payments in cash, cheque and by using the P.O.S system.
Education
Technical Diploma - Home Health Aide
Touze Health Institute
Miami, Florida03.2022
High School diploma - General Studies
Brimmer Vale High School
St. Mary, Jamaica07.2017
Skills
- Document Processing
- Administrative Support
- Customer Service-Oriented
- Office Administration
- Proficient in microsoft suite/office
- Computer literacy
- Excellent Interpersonal Skills
Special Interests
- Career Advancement.
- Personal/ Professional Development.
- Traveling.
Timeline
Patient Care Assistant
C.S.I Caregiver
07.2023 - 10.2023
Patient Care Assistant
HR Employee Solution Group
03.2022 - 11.2022
Cashier
Wendy's
07.2021 - 11.2021
Cashier
Burger King
02.2019 - 06.2021
Office Assistant
Audrey’s Distribution
06.2018 - 09.2018
Technical Diploma - Home Health Aide
Touze Health Institute
High School diploma - General Studies
Brimmer Vale High School
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