Highly effective post-secondary education administrator who emphasizes innovation and creativity in solving complex problems while prioritizing relationship building, student outcomes, and sustainability. An energetic and results-focused leader with success in recruiting and developing diverse teams to achieve exceptional results.
Overview
17
17
years of professional experience
Work History
Assistant Vice President of Budget and Operations
Northern Kentucky University
2022.07 - Current
Reduced expense budget by more than $10M by decreasing administrative overhead and assisting in appropriately increasing class sizes
Implemented and Facilitated merger of the Division of Academic Affairs and the Division of Student Affairs
Final reviewer/approver of all budget expenditures within the Division of Academic and Student Affairs
Attended weekly meetings and special sessions of Leadership and Executive Leadership Teams and contributed to major administrative initiatives, policies and decisions
Generated financial and operational reports to assist management with business strategy
Communicated with leadership teams to assist with administrative initiatives and decisions.
Attended and presented at weekly meetings with key stakeholders
Reviewed, identified, updated and prioritized strategic initiatives to provide comprehensive support to senior leadership
Trained new deans, chairs, and directors on administrative systems annually, and their direct reports monthly
Associate Provost for Administration
Northern Kentucky University
2017.01 - 2022.07
Manage fiscal budget of up to $180M for all of academic affairs, which includes the Office of the Provost, the six colleges within NKU, Steely Library, Enrollment and Degree Management, Undergraduate Academic Affairs, and Graduate Education, Research, and Outreach
Oversee foundation accounts within academic affairs
Provide leadership of multiple projects including requests and budget distribution to various functional areas
Develop and administer monthly trainings for business officers and Provost Office personnel on new initiatives and process changes
Meet weekly with Deans Council and Academic Affairs Council, and serve on other committees frequently
Currently implementing a new budget model for FY23 which encourages for simpler budget execution and greater transparency, allowing each college to have more flexibility and discretion of budgetary controls
Review and approve offers for all faculty and staff positions within academic affairs
Create innovative ways to improve process efficiencies and reduce burden on base-budget operations.
College Director (Campus President)
ITT Technical Institute & Breckinridge School of Nursing and Health Sciences
2014.01 - 2016.01
Increased student population by 44% in less than two years
Negotiated Clinical contracts with local area hospitals for Registered Nurse student placements
Implemented procedures to increase student survey response rate from 10% to consistently greater than 60% per quarter
Manage campus budget on a daily basis with direct approval of all purchasing and contract negotiations
Lead campus to achieve a 'satisfactory' audit score in 2014, and then increased rating to a score of 'excellent' in 2015
Earned the Quality Award in 2014 and 2015
This award is given to top five performing ITT Tech campuses each year
Hired ten additional full-time positions as a result of campus growth and success
Increased profitability through primary control of campus budget while reducing overhead and unnecessary costs
Managed project of relocating the Lexington Campus to a new 17,000 square foot facility in 2015
Directly supervise all functional managers as well as more than forty full-time and thirty part-time employees.
Director of Operations (Campus President)
Strayer University
2012.01 - 2013.01
Managed all operations at the Lexington Campus including: budgeting and financial planning, human resources, recruitment, financial aid, registration, student support, internal and external complaints, company objectives, and the achievement of quarterly and annual goals
Developed campus to become the most profitable campus within the region by increasing enrollments and minimizing excess costs
Increased audit score from opportunity for improvement (failing), to five consecutive commendable ratings (highest score possible).
Business Office Manager
Strayer University
2010.01 - 2012.01
Supervised all purchasing, billing, accounts payable/receivable, collections and deposits for the Lexington Campus
Managed staff of Student Account Representatives and helped expand their responsibilities to become promotable
Hosted formal weekly meetings with campus staff to discuss current financial issues and regulatory changes
Increased collections from 85.5% per quarter to 96.5% per quarter under my leadership
Implemented process improvement plan to eliminate redundant tasks and increase overall productivity
Managed campus budget in excess of $5 Million per year, with increased profits YoY in 2012 and 2013
Created and negotiated contracts for facility usage agreements and multiple campus events each quarter
Promoted, recruited, hired and trained management team to oversee areas of recruitment, financial aid, and student support
Increased student satisfaction ratings by 25% as Director of Operations
Reviewed employee performance on a quarterly basis, offering praise as well as recommendations for improvement.
Corporate Sales Consultant
AT&T Mobility
2007.01 - 2010.01
Consistently ranked 1st in sales volume in Lexington area for 2008 and 2009
Exceeded sales goal by over 300% during my tenure with AT&T
Worked with customers to find most economical plan to fit their needs
Developed new sales tactics to increase overall volume and total revenue of sales
Created unique corporate discount agreements for local businesses and their employees
Helped colleagues develop their sales techniques through mentoring and ongoing training
Increased customer satisfaction scores by giving individualized attention and solving issues during the first meeting
Earned referrals and repeat business by developing rapport and creating trust by meeting the customer's needs instead of pushing for a sale
Education
Doctor of Education - Educational Leadership
Northern Kentucky University
Highland Heights, KY
01.2022
Master of Business Administration -
Strayer University
Washington, DC
01.2014
Bachelor of Arts - Public Relations
Eastern Kentucky University
Richmond, KY
01.2007
Skills
Multi-Unit Budget Management
SAP and Oracle ERP Software
Planning Budget Cloud Service (PBCS)
Policy Compliance
Operations Management
Contract Negotiation
Human Resources Management
Recruitment and Performance Development
Personnel Management and Task Delegation
Purchasing and Procurement: RFP, PSC, PON, SSJ
Performance Review and Evaluation
Strategic Cost Analysis
P/L, Zero-Based, & Incremental Budget Development
SACSCOC Regional Accreditation Experience
Presenting Complex Budgets to a Wide Audience
Affiliations
National Association of College & University Business Officers
Southern Association of College & University Business Officers
College Business Management Institute at the University of Kentucky
Involvement
Direct report to the Provost and Executive Vice President for Academic and Student Affairs
Appointed member of the Deans Council
Appointed member of the Academic Affairs Council
Appointed member of the President's Council
Member of the Central Unit Allocations Committee
Member of the Budget Executive Committee
Non-voting member of the Faculty Senate Budget Committee
Key financial presenter at the Academic Affairs Administrator Orientation
Cross-divisional budgetary consultant for the Division of Administration and Finance
Timeline
Assistant Vice President of Budget and Operations
Northern Kentucky University
2022.07 - Current
Associate Provost for Administration
Northern Kentucky University
2017.01 - 2022.07
College Director (Campus President)
ITT Technical Institute & Breckinridge School of Nursing and Health Sciences
2014.01 - 2016.01
Director of Operations (Campus President)
Strayer University
2012.01 - 2013.01
Business Office Manager
Strayer University
2010.01 - 2012.01
Corporate Sales Consultant
AT&T Mobility
2007.01 - 2010.01
Doctor of Education - Educational Leadership
Northern Kentucky University
Master of Business Administration -
Strayer University
Bachelor of Arts - Public Relations
Eastern Kentucky University
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