Summary
Overview
Work History
Education
Skills
Timeline
Generic

Oksanna Griffin

Henderson

Summary

Skilled in secretarial functions and customer service, with hands-on experience engaging with diverse populations. Recognized for maintaining professionalism and efficiency in high-pressure situations. Eager to contribute to a team-oriented environment that values patient care.

Overview

13
13
years of professional experience

Work History

Benefits Solutions Support Specialist

Deaconess Clinic
Evansville
05.2025 - Current
  • Coordinated patient referrals to specialists and ensured timely processing.
  • Managed communication between patients, providers, and insurance companies.
  • Maintained accurate patient records in electronic health systems for easy access.
  • Adhered to HIPAA regulations when handling confidential patient information.

Laboratory Service Specialist

Deaconess Hospital
Evansville
09.2021 - 05.2025
  • Answered calls and made calls to patients regarding lab work.
  • Dispatched phlebotomists and couriers to different locations for runs.
  • Kept a log of the fleet vehicles and their routine maintenance.

Child Care Provider

Pidder Padder
06.2018 - 09.2019
  • Provided daily care to children
  • Completed a lesson plan for children to have daily
  • Prepared lunches and snacks
  • Assisted the director in all needs
  • Complete summary from daily classroom activities for each child.

Custodian

Kays Cleaning
02.2013 - 10.2018
  • Cleaned Residential and Commercial business
  • Assisted owner in booking measures that she needed, invoicing and billing.

Cashier

Kohls
03.2018 - 06.2018
  • Processed customer orders and accurately handled payment transactions
  • Balanced money drawer daily
  • Organized clothing

Education

GED -

Henderson Community College
Henderson, KY
05.2019

Henderson County High School

Skills

Multitasking and organization

Patient confidentiality

Call center experience

Customer Service

Problem-solving abilities

Data Entry

Referral coordinating

Timeline

Benefits Solutions Support Specialist

Deaconess Clinic
05.2025 - Current

Laboratory Service Specialist

Deaconess Hospital
09.2021 - 05.2025

Child Care Provider

Pidder Padder
06.2018 - 09.2019

Cashier

Kohls
03.2018 - 06.2018

Custodian

Kays Cleaning
02.2013 - 10.2018

GED -

Henderson Community College

Henderson County High School
Oksanna Griffin