Olivia Arteaga
Bedford
Summary
Versatile and results-driven professional with a proven track record in early childhood education and exceptional material handling skills honed at Dorman Products. Excelled in creating safe, engaging environments for children and improving operational efficiencies. Demonstrates strong problem-solving abilities and customer service expertise, fostering positive relationships and enhancing customer satisfaction.
Overview
6
6
years of professional experience
Work History
Daycare Assistant
The Learning Garden Day Care Center
09.2022 - 03.2025
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
Material Handler
Dorman Products
05.2022 - 09.2022
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
Sales Associate
Build A Bear Workshop Inc
01.2022 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Server, Hostess, Grill Cook
Cracker Barrell Old Country Store
08.2019 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Efficiently managed time by prioritizing tasks according to importance and urgency.
Education
Associate of Applied Science - Human Services
Jefferson Community And Technical College
Louisville, KY05-2023
High School Diploma -
Trimble County Highschool
Bedford, KY05-2021
Skills
- Cleaning and sanitizing
- Health and safety
- Early childhood education
- Activities planning
- Material handling
- Order picking
- Customer service
- Phone etiquette
- Customer service expertise
- Detail-oriented
- Time management
- Problem-solving
Timeline
Daycare Assistant
The Learning Garden Day Care Center
09.2022 - 03.2025
Material Handler
Dorman Products
05.2022 - 09.2022
Sales Associate
Build A Bear Workshop Inc
01.2022 - 05.2022
Server, Hostess, Grill Cook
Cracker Barrell Old Country Store
08.2019 - 05.2022
Associate of Applied Science - Human Services
Jefferson Community And Technical College
High School Diploma -
Trimble County Highschool
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