Olivia Bowman
Paducah
Summary
Dedicated and reliable worker with over 3 years of hands-on customer service experience, automotive care, food service, and equipment maintenance. Strong multitasker with proven ability to thrive in fast-paced environments, learn new skills quickly, and provide excellent service with a positive attitude!
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Lube Technician
Valvoline Instant Oil
Paducah
01.2025 - Current
- Performed oil changes and fluid checks for various vehicle types.
- Assisted customers with service inquiries and product recommendations.
- Maintained cleanliness and organization of the service area and tools.
- Executed tire rotations and light maintenance tasks as needed.
- Monitored inventory levels and restocked supplies for efficient operations.
- Collaborated with team members to ensure smooth workflow during busy periods.
- Adhered to safety protocols and company policies during all service procedures.
- Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
- Installed new windshield wiper blades and checked tire pressure.
- Educated customers about preventive maintenance services available to them.
Customer Service Representative
Finish Line Car Wash
Paducah
09.2024 - 01.2025
- Assisted customers with inquiries about services and pricing options.
- Processed customer transactions efficiently at the point of sale.
- Maintained cleanliness and organization in the service area and equipment.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Troubleshoot and assisting with basic machine repairs and adjustments.
Customer Service Cashier
Just Hamburgers
Paducah
09.2023 - 11.2024
- Processed customer transactions efficiently at busy fast-food establishment.
- Maintained cleanliness and organization of cashier area during shifts.
- Provided friendly and prompt service to enhance customer experience.
- Operate grills, fryers, and food preparation with speed and accuracy.
- handled money, processed orders, and ensured food safety standards.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Education
Penn Foster Online
Paducah, Ky Skills
- Vehicle maintenance
- Oil change services
- Tire rotation
- Preventive maintenance
- Equipment troubleshooting
- Effective communication
- Problem solving
- Team collaboration
- Attention to detail
- Time management
- OSHA compliance
- Flexible schedule
- Safety checks
- Power tools
- Cash handling
- High-energy attitude
Timeline
Lube Technician
Valvoline Instant Oil
01.2025 - Current
Customer Service Representative
Finish Line Car Wash
09.2024 - 01.2025
Customer Service Cashier
Just Hamburgers
09.2023 - 11.2024
Penn Foster Online