Olivia Little
Alexandria
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Smokey Bones Bar & Fire Grill. Proven ability to engage guests and efficiently handle cash transactions, while maintaining a clean and organized environment. Committed to enhancing customer experiences through effective communication and teamwork.
Overview
4
4
years of professional experience
Work History
Server
Smokey Bones Bar & Fire Grill
05.2025 - 09.2025
- Provided excellent customer service by promptly taking orders and addressing guest inquiries.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Supported kitchen staff by delivering food and beverages efficiently during peak hours.
- Learned menu items thoroughly to provide accurate recommendations to customers.
- Adapted quickly to changing demands in a fast-paced environment while maintaining composure.
- Utilized POS system for processing orders and handling transactions accurately.
Key Holder
Bath & Body Works
09.2023 - 04.2025
- Operated cash register and processed transactions accurately.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained inventory levels through stock replenishment and organization.
- Ensured store cleanliness and visual merchandising met company standards.
- Trained new staff on operational procedures and customer service excellence.
- Monitored sales floor for security issues, ensuring a safe shopping environment.
- Executed daily opening and closing procedures to maintain store operations effectively.
Daycare Assistant
Basic Trust
08.2021 - 08.2023
- Assisted in daily care activities, ensuring a safe and nurturing environment for children.
- Supported educational programs by preparing materials and assisting with lesson implementation.
- Monitored children's behavior, providing positive reinforcement and guidance during playtime.
- Communicated effectively with parents regarding children's progress and daily activities.
Education
High School Diploma -
Campbell County High School
Alexandria, KYSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Food running
Timeline
Server
Smokey Bones Bar & Fire Grill
05.2025 - 09.2025
Key Holder
Bath & Body Works
09.2023 - 04.2025
Daycare Assistant
Basic Trust
08.2021 - 08.2023
High School Diploma -
Campbell County High School
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