Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Olivia Puckett

Winchester

Summary

Dynamic team leader with a proven track record at Tractor Supply Company, excelling in team building and performance monitoring. Skilled in process optimization and relationship management, I fostered a collaborative environment that enhanced productivity and customer loyalty. Committed to achieving goals while delivering exceptional service and support.

Overview

3
3
years of professional experience

Work History

Team Leader

Tractor Supply Company
Winchester
12.2024 - 06.2025
  • Cultivated a collaborative work environment to enhance teamwork and morale.
  • Provided training and support, driving team motivation toward objectives.
  • Monitored team performance, delivering regular constructive feedback.
  • Supervised daily operations, ensuring adherence to company policies.
  • Developed and nurtured strong customer relations to foster loyalty.
  • Managed daily paperwork efficiently to maintain organization.

Team Member

Tractor Supply Company
Winchester
03.2023 - 12.2024
  • Operated cash register and processed customer transactions efficiently.
  • Stocked shelves and maintained merchandise displays for optimal presentation.
  • Delivered excellent customer service by addressing concerns and resolving issues promptly.
  • Greeted customers upon entering the store with friendly demeanor.
  • Collaborated with team members to maximize productivity and efficiency.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Sales Associate

Ups Store
Winchester
02.2022 - 03.2023

Assisted customers in resolving printing and shipping requirements efficiently.

Coordinated returns with incoming and outgoing shipments to optimize workflow.

  • Developed strong customer service skills by managing multiple needs under pressure.

Education

High School Diploma -

George Rogers Clark High School
Winchester
03-2023

Agriculture Business & Livestock Management -

Eastern Kentucky University
Richmond, KY

Skills

  • Team building and training
  • Performance monitoring and conflict resolution
  • Inventory and time management
  • Process optimization
  • Goal setting
  • Relationship management
  • Expectation management

Affiliations

  • In High School I was an active member of our FFA chapter, This led me to become the FFA Sentinel, and Secretary.
  • I was also a Member of the GRC Marching band, and senior year had the honor to be the Leader of our 250 person marching band.
  • Now that I am in college, Im a proud member of the EKU Agriculture Club. Where I serve as the Vice President.
  • I also and a Member of the EKU Shotgun Team.

References

References available upon request.

Timeline

Team Leader

Tractor Supply Company
12.2024 - 06.2025

Team Member

Tractor Supply Company
03.2023 - 12.2024

Sales Associate

Ups Store
02.2022 - 03.2023

High School Diploma -

George Rogers Clark High School

Agriculture Business & Livestock Management -

Eastern Kentucky University
Olivia Puckett