Olubunmi Salamot Soyombo
George Town
Summary
Compassionate and dedicated caregiver with one year of experience delivering high-quality care to elderly and disabled individuals. Proficient in providing daily living assistance, administering medications, and offering emotional support. Excellent communication skills and a strong commitment to enhancing patients' quality of life through empathy and professionalism.
Overview
12
12
years of professional experience
Work History
Sales Representative
Out Of Africa Ltd
10.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Health Care Assistant
Zitadel Hospital Gwarinpa
04.2021 - 03.2022
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
- Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
- Promoted healthy lifestyle choices among patients through education on nutrition, exercise, and medication.
Janitor
ABM Janitorial & Maintenance Services
06.2020 - 04.2021
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
Sales Manager
Bumyet Global Enterprise Nigeria Ltd
02.2017 - 02.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Air Hostess
Nile Jewel Ltd (Private Jet Services)
01.2015 - 04.2018
- Enhanced passenger satisfaction by providing exceptional customer service and addressing individual needs.
- Supported seamless flight transitions by collaborating with ground staff during arrivals and departures.
- Administered first aid assistance when necessary during flights according to established protocols.
- Participated in regular training sessions to stay current on industry best practices, airline policies, and emergency procedures.
- Ensured safety and comfort of customers onboard aircraft.
- Ensured safety of passengers by conducting thorough pre-flight checks and adhering to all airline regulations.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
- Completed pre-flight safety checks to reinforce passenger safety.
Flight Attendant
Kabo Airline Nigeria Limited
06.2012 - 10.2012
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Educated passengers about emergency equipment usage during safety demonstrations, ensuring comprehension of critical procedures.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Used excellent customer service skills in addressing passengers' needs.
- Performed pre-flight cabin checks to maintain operational safety equipment.
- Assisted passengers with storing luggage and helped locate seating.
Education
Bachelor of Arts - Nigeria Language & Literature
Olabisi Onabanjo University
Ago Iwoye, Nigeria07.2008
High School Diploma -
Ositelu Memorial College
Ogere Remo, Ogun State, Nigeria07.2001
Skills
- Time Management
- Patient Care
- Patient-focused care
- Supporting personal needs
- Empathy and Compassionate Care
- Dementia and Alzheimer's knowledge
- Attention to Detail
- Mobility Assistance
- Recording vital signs
- Vital signs monitoring
- First Aid Certification
- Certified in CPR/AED
Clinicalinternship
Zitadel Hospital, 2022-03-01, Abuja
Certificationstraining
- Certificate in First AID, CPR & AED, 2024-05-05, American Heart Association, Cayman Islands
- Care of the Elderly, 2024-02-12, 2024-04-22, University of West Indies, Cayman Campus, Cayman Islands
- Certificate in CPR/AED (adult, child, infant), 2022-04-09, National Health Safety Association, USA
- Diploma in Health Care, 2022-03-11, London Professional Training Centre, Abuja, Nigeria
- Care Certificate, 2022-03-09, London Professional Training Center, Abuja Nigeria
- Nigeria College of Aviation & Technology, Zaria , Kaduna State, Flight Attendance (Ab Initio) License
References
On Request
Timeline
Sales Representative
Out Of Africa Ltd
10.2023 - Current
Health Care Assistant
Zitadel Hospital Gwarinpa
04.2021 - 03.2022
Janitor
ABM Janitorial & Maintenance Services
06.2020 - 04.2021
Sales Manager
Bumyet Global Enterprise Nigeria Ltd
02.2017 - 02.2020
Air Hostess
Nile Jewel Ltd (Private Jet Services)
01.2015 - 04.2018
Flight Attendant
Kabo Airline Nigeria Limited
06.2012 - 10.2012
Bachelor of Arts - Nigeria Language & Literature
Olabisi Onabanjo University
High School Diploma -
Ositelu Memorial College
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