Orlando Wellington
Summary
Enthusiastic and driven professional that is committed to customer satisfaction and is able to manage multiple priorities with a positive attitude. Demonstrates attention to detail and problem-solving abilities, spotting and resolving discrepancies. Focused on completing accurate and timely work.
Overview
3
3
years of professional experience
Work History
Police Constable
Royal Cayman Islands Police Service
12.2022 - Current
- Protected life and property through enforcement of regulations and laws of the Cayman Islands.
- Prepared and submitted accurate records of incident reports regarding police activities and investigations.
- Assisted victims of crime by providing support services referrals and acting as a liaison between them and other agencies involved in their cases.
- Conducted thorough investigations, leading to the arrest and conviction of numerous criminals.
Front Desk Agent / Night Auditor
Morritt's Resort
03.2022 - 12.2022
- Used internal software to process reservations, check-ins and check-outs.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Answered customer telephone calls promptly and appropriately handled needs.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Planned and executed audit phases and data input into an Excel software for analysis.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
Sales Agent
Gemini Cars Import
08.2021 - 03.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate vehicles and other services based on their needs.
- Maintained records related to sales, returns and inventory availability.
- Prepared large cash deposits with zero discrepancies.
- Prepared vehicles for sale floor by advertising, pricing or tagging.
Education
Associate of Applied Science - Accounting
University College of The Cayman Islands - Present
George Town, Grand CaymanHigh School Diploma -
Clifton Hunter High School
Frank Sound, Grand Cayman10.2020
Skills
- Customer Service
- Computer and Technical literacy
- Data Management
- Multi-tasking strength
- Leadership and Collaboration
- Phone and Email Etiquette
Timeline
Police Constable
Royal Cayman Islands Police Service
12.2022 - Current
Front Desk Agent / Night Auditor
Morritt's Resort
03.2022 - 12.2022
Sales Agent
Gemini Cars Import
08.2021 - 03.2022
Associate of Applied Science - Accounting
University College of The Cayman Islands - Present
High School Diploma -
Clifton Hunter High School
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