Oswald Prehay
George Town,Grand Cayman
Summary
Dedicated and hardworking professional seeking an opportunity to contribute to a dynamic team while enhancing my skills and gaining valuable experience. Committed to delivering exceptional performance and becoming a valuable asset to the organization.
Overview
15
15
years of professional experience
Work History
Operations Administrator
MaplesFS
George Town
04.2024 - Current
- Performed routine maintenance checks on equipment used in operations.
- Monitored customer service operations to ensure quality standards were met.
- Created daily schedules for staff members to optimise workflow efficiency.
- Assisted with the implementation of new technologies into existing operational workflows.
- Managed personnel records according to organisational policies and regulations.
- Assisted in the development of operational processes and procedures.
- Executed administrative tasks such as filing documents, ordering supplies.
- Provided support to management during decision-making processes related to operations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Organised and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Retail /Inventory Associate
INGCO
Grand Cayman, George Town
08.2023 - Current
- Run POS system and cash out customers.
- Maintain inventory accuracy and integrity through POS system.
- Merchandise promotions and value items to increase sales.
- Analyzed data from various sources to identify trends or opportunities for improvement in processes related to inventory management.
- Prepared documents such as invoices, purchase orders, and receiving reports.
- Coordinate and conduct in-store events and in-store demonstrations.
Administration Assistant (Internship)
Immigration ( 2010/2014)
Grand Cayman, George Town
06.2010 - Current
- Researched and updated customer records in database system.
- Inputted data into various software programs accurately and efficiently.
- Processed incoming requests for data entry services promptly and accurately.
- Prepared and organized files for storage, archiving, and retrieval.
- Ensured proper security protocols were followed when handling confidential data.
- Processed requests for document reproduction in a timely manner.
- Provided assistance with special projects as assigned by management team.
- Tracked project performance data to generate reports and keep management informed of important trends.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Developed procedures for streamlining workflow processes within the department.
- Assisted with special projects as requested by management team.
Recording Artist
Goldfyr Records / Everheart Records
Grand Cayman , George Town
03.2019 - 01.2023
- Created original music and lyrics for upcoming albums, singles, and EPs.
- Organized and attended recording sessions with producers and engineers.
- Performed live shows at various venues to promote new releases.
- Collaborated with other artists on joint projects, such as songs, tours, and interviews.
- Scheduled promotional appearances in radio stations, TV shows, magazines.
- Negotiated contracts with record labels to secure fair deals for future releases.
- Engaged in songwriting sessions to refine existing material or create new ones.
Sales Associate
Cashwiz
Grand Cayman , George Town
03.2021 - 06.2021
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Conducted inventories on a regular basis to track stock levels.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Analyzed customer feedback data to recommend improvements in service quality.
Administrative Assistant
Maples and Calder
Grand Cayman, George Town
10.2015 - 02.2019
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Maintained adherence to stringent delivery deadlines.
Education
High School Diploma -
John Gray High School
Grand Cayman06.2010
Skills
- Customer Service
- Office Administration
- Administrative Support
- Data Collection
- Content Creation
- Social Media Management
- Verbal and written communication
Timeline
Operations Administrator
MaplesFS
04.2024 - Current
Retail /Inventory Associate
INGCO
08.2023 - Current
Sales Associate
Cashwiz
03.2021 - 06.2021
Recording Artist
Goldfyr Records / Everheart Records
03.2019 - 01.2023
Administrative Assistant
Maples and Calder
10.2015 - 02.2019
Administration Assistant (Internship)
Immigration ( 2010/2014)
06.2010 - Current
High School Diploma -
John Gray High School