Paedyn Milby
Glasgow
Summary
Professional Account Manager trained in building strategic network ties and increasing sales revenues. Cultivates and maintains strong customer relationships.
Overview
5
5
years of professional experience
Work History
Retail Sales Account Manager
R&S Northeast
Glasgow
08.2023 - Current
- Managed client relationships to ensure high levels of satisfaction and retention.
- Coordinated sales presentations to showcase products effectively to potential clients.
- Utilized CRM software to track customer interactions and sales activities.
- Organized product training sessions for clients to enhance product understanding.
- Collaborated with marketing teams to align promotional strategies with client needs.
- Analyzed market trends to identify new business opportunities and client prospects.
- Communicated regularly with clients regarding order status and inventory availability.
- Developed proposals tailored to meet unique client requirements and preferences.
- Resolved customer inquiries promptly and efficiently while maintaining high levels of customer satisfaction.
- Answered customers' questions about product prices, availability, uses and credit terms.
- Coordinated with other departments regarding order status updates and delivery schedules.
- Managed accounts to ensure customer satisfaction and account retention.
- Formulated trusted relationships with key accounts.
- Liaised between customers and sales teams to deliver successful solutions according to customer needs.
Retail Sales Account Manager
South Pointe Wholesale
Glasgow
08.2020 - 08.2023
- Managed client relationships to ensure high levels of satisfaction and retention.
- Utilized CRM software to track customer interactions and sales activities.
- Organized product training sessions for clients to enhance product understanding.
- Collaborated with marketing teams to align promotional strategies with client needs.
- Analyzed market trends to identify new business opportunities and client prospects.
- Communicated regularly with clients regarding order status and inventory availability.
- Developed proposals tailored to meet unique client requirements and preferences.
- Resolved customer inquiries promptly and efficiently while maintaining high levels of customer satisfaction.
Education
Some College (No Degree) - Medical Genetics
Southern New Hampshire University
Hooksett, NHSkills
- Client relationship management
- Sales presentations
- CRM software utilization
- Market analysis
- Proposal development
- Customer retention strategies
Timeline
Retail Sales Account Manager
R&S Northeast
08.2023 - Current
Retail Sales Account Manager
South Pointe Wholesale
08.2020 - 08.2023
Some College (No Degree) - Medical Genetics
Southern New Hampshire University
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