Summary
Overview
Work History
Education
Skills
Timeline
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Paedyn Milby

Glasgow

Summary

Professional Account Manager trained in building strategic network ties and increasing sales revenues. Cultivates and maintains strong customer relationships.

Overview

5
5
years of professional experience

Work History

Retail Sales Account Manager

R&S Northeast
Glasgow
08.2023 - Current
  • Managed client relationships to ensure high levels of satisfaction and retention.
  • Coordinated sales presentations to showcase products effectively to potential clients.
  • Utilized CRM software to track customer interactions and sales activities.
  • Organized product training sessions for clients to enhance product understanding.
  • Collaborated with marketing teams to align promotional strategies with client needs.
  • Analyzed market trends to identify new business opportunities and client prospects.
  • Communicated regularly with clients regarding order status and inventory availability.
  • Developed proposals tailored to meet unique client requirements and preferences.
  • Resolved customer inquiries promptly and efficiently while maintaining high levels of customer satisfaction.
  • Answered customers' questions about product prices, availability, uses and credit terms.
  • Coordinated with other departments regarding order status updates and delivery schedules.
  • Managed accounts to ensure customer satisfaction and account retention.
  • Formulated trusted relationships with key accounts.
  • Liaised between customers and sales teams to deliver successful solutions according to customer needs.

Retail Sales Account Manager

South Pointe Wholesale
Glasgow
08.2020 - 08.2023
  • Managed client relationships to ensure high levels of satisfaction and retention.
  • Utilized CRM software to track customer interactions and sales activities.
  • Organized product training sessions for clients to enhance product understanding.
  • Collaborated with marketing teams to align promotional strategies with client needs.
  • Analyzed market trends to identify new business opportunities and client prospects.
  • Communicated regularly with clients regarding order status and inventory availability.
  • Developed proposals tailored to meet unique client requirements and preferences.
  • Resolved customer inquiries promptly and efficiently while maintaining high levels of customer satisfaction.

Education

Some College (No Degree) - Medical Genetics

Southern New Hampshire University
Hooksett, NH

Skills

  • Client relationship management
  • Sales presentations
  • CRM software utilization
  • Market analysis
  • Proposal development
  • Customer retention strategies

Timeline

Retail Sales Account Manager

R&S Northeast
08.2023 - Current

Retail Sales Account Manager

South Pointe Wholesale
08.2020 - 08.2023

Some College (No Degree) - Medical Genetics

Southern New Hampshire University

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Paedyn Milby