Pamela Bunn
Scottsville
Summary
Dedicated personal care aide experienced in assisting residents with daily living activities. Proven ability to adapt to changing needs, resolve conflicts, and manage time effectively, ensuring a comfortable and supportive environment for residents. Reliable aide known for strong team collaboration and effective communication skills. Experience in implementing care plans and providing emotional support, ready to contribute to improving resident care and enhancing quality of life. Proficient aide prepared to apply several years of experience to new position caring for an individual with needs. Versed in helping with medications, medical appointments, and mobility assistance. Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks. Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands. Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities. Efficient and reliable office clerk with background in managing administrative tasks, ensuring smooth operations. Possess strong organizational skills and ability to multitask effectively across various projects. Known for improving file management systems, leading to quicker document retrieval times and increased office efficiency. Adapt at maintaining confidentiality of sensitive information and providing comprehensive support to team members. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
49
49
years of professional experience
1
1
Certification
Work History
Aide
Cornerstone Manor, LLC
Scottsville
01.2025 - Current
- Assisted residents with daily living activities and personal care needs.
- Maintained cleanliness and organization in resident spaces to ensure comfort.
- Supported staff during meal preparations and served nutritious meals to residents.
- Documented resident interactions and reported changes in health status to supervisors.
- Collaborated with team members to implement care plans effectively for residents.
- Monitored supplies and restocked materials to ensure availability for daily operations.
- Communicated effectively with residents, families, and staff to address concerns promptly.
- Assisted in meal prep and medication dispensing if needed.
- Performed hands-on service tasks in assigned areas to successfully fulfill goals and objectives.
- Performed linen washing, dishwashing, vacuuming, dusting, and mopping.
Aide
CDTN/ Sherry Graham
Smithville
03.2025 - 11.2025
- Assisted residents with daily living activities and personal care needs.
- Maintained cleanliness and organization in resident spaces to ensure comfort.
- Collaborated with team members to implement care plans effectively for residents.
- Monitored supplies and restocked materials to ensure availability for daily operations.
- Communicated effectively with residents, families, and staff to address concerns promptly.
- Provided clients with emotional support and companionship.
- Assisted in meal prep and medication dispensing if needed.
- Performed hands-on service tasks in assigned areas to successfully fulfill goals and objectives.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Performed linen washing, dishwashing, vacuuming, dusting, and mopping.
Cashier
Goodwill/Horizon Industries
Waynesboro
06.2021 - 07.2022
- Operated cash register accurately during customer transactions.
- Assisted customers with purchases and product inquiries.
- Managed cash drawer, ensuring proper handling and security.
- Organized merchandise displays to enhance store presentation.
- Processed returns and exchanges following company policies.
- Collaborated with team members to maintain a clean environment.
- Trained new cashiers on register operations and customer service standards.
- Engaged with customers to promote goodwill in the shopping experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
CC Merchandiser
RGIS,LLC.
Danielsville
03.2007 - 10.2011
- Coordinated project schedules and timelines for cross-functional teams.
- Facilitated meetings to ensure clear communication among team members.
- Managed project documentation and maintained comprehensive records.
- Assisted in resource allocation and tracking project deliverables.
- Developed project plans and identified key milestones for successful execution.
- Collaborated with stakeholders to gather requirements and define project scope.
- Monitored project progress and reported updates to senior management.
- Supported risk management efforts by identifying potential issues and solutions.
- Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
- Generated weekly, monthly, quarterly reports summarizing key performance indicators.
- Provided direction, guidance and support to team members throughout the duration of projects.
- Assessed, monitored and reported on work progression.
- Performed regular reviews of project documentation and communicated results with relevant personnel.
- Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
- Coordinated with department leads to identify and outline solutions to client-specified challenges.
- Maintained a detailed database of project information including budgeting, resources and deliverables.
- Liaised between departments, vendors and clients to monitor project expenses.
- Managed communication channels between various teams involved in the execution of complex projects.
- Established and maintained quality performance metrics to meet objectives.
- Developed and implemented project tracker or calendar to meet and maintain standards.
- Collaborated with internal teams to develop project solutions resulting in on-time execution.
- Served as point-of-contact to support order management, testing and reporting.
- Created and maintained project documentation to drive transparency with stakeholders.
- Contributed ideas towards process improvements that would increase efficiency or productivity levels.
- Assisted project manager in drafting schedules and related documentation.
- Prioritized needs and delegated assignments to simultaneously handle multiple projects.
- Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
- Troubleshot and resolved non-technical issues using support documentation and training.
- Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.
- Allocated resources and materials to respective departments to accommodate needs.
- Assessed customer feedback in order to continuously improve service delivery processes or procedures.
- Increased product knowledge by staying up to date on product offerings, features and functionality.
- Drove communication within high-performance, cross-functional organization to meet aggressive goals.
- Used control tools to update and monitor project schedules.
- Managed portfolio of projects to drive on-time deliverables within scope and budget.
- Drafted presentations outlining the current state of specific projects for review by senior managers.
- Identified training needs for team members in order to keep them up-to-date on the latest industry trends.
- Introduced change improvement plans to achieve goals, methodologies and initiatives.
- Conducted risk assessments and identified potential issues that could affect project success.
- Developed and maintained project plans, schedules and budgets to ensure successful completion of projects.
- Identified project needs by reviewing project objectives and schedules.
- Produced thorough, accurate and timely reports of project activities.
- Submitted budget estimates, progress reports and cost tracking reports.
- Conferred with project personnel to identify and resolve problems.
- Submitted project deliverables to clients, consistently adhering to quality standards.
- Participated in professional development opportunities to stay current with industry trends and technologies.
- Ensured compliance with relevant regulations or standards when executing projects across multiple regions.
Assistant to CC Merchandiser
Spar, INC
Danielsville
04.2003 - 12.2006
- Assisted in organizing and coordinating office activities and events.
- Managed schedules and appointments for senior management team.
- Prepared and maintained accurate records and documentation for projects.
- Communicated effectively with clients and vendors to ensure smooth operations.
- Supported team members with administrative tasks and project management tools.
- Facilitated meetings by preparing agendas and taking detailed minutes.
- Handled correspondence, including emails, phone calls, and mail communications.
- Greeted visitors, clients and guests in a professional manner.
- Organized and maintained filing systems for documents and records.
- Entered data into databases accurately and efficiently.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Developed positive relationships with internal customers through effective communication techniques.
- Assisted in the preparation of reports, presentations and correspondence.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Gathered and sorted data for reports and files.
- Archived confidential material using established procedures.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Handled confidential information with discretion and integrity.
- Assisted in the development of new policies and procedures to improve operational efficiency.
- Maintained positive working relationship with fellow staff and management.
- Assisted organizational efforts by filing, entering data and answering phones.
- Maintained front desk to provide positive first impression.
- Coordinated support to facilitate general office operations.
- Broke down boxes for garbage and recycling.
- Offered reception coverage to relieve staff during absences or breaks.
- Reviewed and approved vendor invoices.
- Monitored office services mailbox for business support needs and requests.
Cold Call Sales
TelNet, Inc
Athens
06.2002 - 01.2003
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Managed inventory and supplies to ensure materials were available when needed.
Co-Owner restaurant
Self-employeed
Monroe
08.1994 - 05.1996
- Managed daily restaurant operations, ensuring smooth workflow and customer satisfaction.
- Developed marketing strategies to promote menu items and enhance brand visibility.
- Coordinated staff schedules to maintain optimal service levels during peak hours.
- Oversaw inventory management, ensuring adequate stock of quality ingredients and supplies.
- Trained new employees on service standards and operational procedures for efficiency.
- Implemented cost control measures to optimize expenses without compromising quality.
- Fostered a positive team culture, encouraging collaboration and open communication among staff.
- Engaged with customers to gather feedback and improve dining experiences continuously.
- Created a budget and tracked financial performance of the restaurant.
- Assisted in menu planning by suggesting new items or making changes based on customer feedback.
- Recruited, interviewed and hired qualified kitchen staff members according to company standards.
- Developed and implemented marketing strategies to increase restaurant visibility and customer base.
- Resolved customer complaints in a timely manner to maintain positive relationships with patrons.
- Maintained an organized system for tracking orders, reservations, payments.
- Established policies for staff members regarding dress code, punctuality.
- Coordinated special events such as fundraisers or promotional campaigns at the restaurant.
- Ensured compliance with health codes and safety regulations in the restaurant.
- Provided leadership support when needed during peak hours or busy periods at the restaurant.
- Negotiated contracts with vendors for food supplies at competitive prices.
- Participated in industry events and conferences to stay up-to-date on trends in the industry.
- Organized team building activities among staff members to foster collaboration within the team.
- Conducted regular inspections of the restaurant premises to identify any maintenance needs or repairs.
- Evaluated employee performance and provided feedback to ensure quality service.
- Managed day-to-day operations, including scheduling staff shifts, managing inventory and ordering supplies.
- Analyzed sales data regularly to make decisions about promotions or discounts that would boost profits.
- Reviewed customer surveys and implemented changes based on their feedback.
- Worked closely with chefs to plan daily specials or seasonal menus.
- Developed training programs for new employees to ensure proper food handling procedures were followed.
- Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
- Managed food preparation, guest interaction, quality control and customer relations.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Hired, trained and motivated staff to fill all restaurant openings.
- Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Located relevant vendors, set up schedules and coordinated delivery, storage and organization of inventory.
- Optimized profits by controlling food, beverage and labor costs.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Trained staff, facilitated staff meetings and spearheaded menu development.
- Developed successful marketing plans to increase sales and profits while managing costs.
- Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
- Created unique recipes and applied various culinary techniques for authentic cuisine.
- Collaborated with server trainees to promptly resolve potential customer concerns.
- Produced detailed documentation to outline potential worker issues.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Trained new employees to perform duties.
- Oversaw food preparation, production and presentation according to quality standards.
- Delegated work to staff, setting priorities and goals.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Resolved problems or concerns to satisfaction of involved parties.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Assisted staff by serving food and beverages or bussing tables.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Explained goals and expectations required of trainees.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Inspected dining and serving areas for cleanliness and proper setup.
- Coached staff on strategies to enhance performance and improve customer relations.
- Distributed food to service staff for prompt delivery to customers.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
Child care worker
Kiddie Academy
Monroe
01.1977 - 09.1987
- Supervised daily activities for children, ensuring a safe and engaging environment.day care
- Supervised daily activities for children, ensuring a safe and engaging environment.
- Developed and implemented age-appropriate lesson plans and activities for children.
- Maintained open communication with parents about children's progress and development.
- Assisted in organizing and facilitating special events and seasonal programs for families.
- Fostered social skills through structured play and group activities among children.
- Monitored children's behavior to promote positive interactions and conflict resolution.
- Collaborated with staff to maintain a clean, organized, and stimulating classroom space.
- Trained new staff on policies, procedures, and best practices in child care settings.
- Supervised and monitored the safety of children in my care.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Demonstrated patience and understanding when working with young children.
- Utilized problem solving techniques when dealing with challenging behaviors from children.
- Enforced rules to teach good manners and maintain safe environment.
- Maintained a safe environment for children by following health standards.
- Organized age-appropriate activities such as games, crafts, music, and outdoor play.
- Reported any concerning behaviors or issues to supervisors immediately.
- Developed and implemented activities to meet the physical, emotional, and social needs of children.
- Documented observations of each child's behavior throughout the day.
- Engaged in active listening when communicating with children to ensure understanding of instructions or expectations.
- Assisted with feeding infants and toddlers during meal times.
- Developed positive relationships with parents and guardians by providing ongoing communication regarding their child's progress.
- Read stories to children and taught them basic skills such as counting, ABCs, and colors.
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Provided individual attention to each child while encouraging self-confidence through positive reinforcement.
- Encouraged language development skills by engaging in conversations with the children about their day-to-day experiences.
- Established daily routines that provided consistency for the children in my care.
- Facilitated group activities designed to promote socialization among peers.
- Recorded child behavior, food, and medication information for supervisors.
- Regulated children's schedules to balance rest, learning, and play.
- Employed positive guidance strategies to encourage children and improve behavior.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Administered first aid when necessary or requested by parents and guardians.
- Followed strict confidentiality policies when discussing sensitive information about families.
- Organized and planned age-appropriate reading, crafts, and music lessons.
- Developed and implemented lesson plans and activities for children of various ages.
- Ensured compliance with state regulations related to childcare facilities.
- Assisted children in development of social, communication and problem-solving skills.
- Sanitized toys and tables to maintain clean, safe environment.
- Guided children through engaging and productive activities to foster fun learning environment.
- Planned and implemented engaging activities to encourage creativity and expression.
- Supported children with special needs, adapting activities to meet diverse requirements.
- Maintained organized and clean classroom and play areas.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Dressed children and changed diapers.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Instructed children in eating, resting and restroom habits.
- Provided nurturing and appropriate environment for children of various ages.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Cared for children in institutional settings.
- Identified signs of emotional or developmental problems in children to alert parents or guardians.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
Education
High School Diploma -
Monroe Area Comprehensive HighScool
Monroe GA. 06-1981
Skills
- Personal care assistance
- Nutritional support
- Care plan implementation
- Health documentation
- Supply management
- Team collaboration
- Visual merchandising
- Customer relationship management
- Inventory control
- Product display strategies
- Market analysis
- Project management
- Effective communication
- Conflict resolution
- Time management
- Adaptability to change
- Training and development
- Creative problem solving
- Visual display installations
- Visual displays
- Merchandising trends
- Space planning
- Product recovery
- Trend identification
- Customer relationship management (CRM)
- Vendor relations
- Brand presentations
- POS systems
- Maintaining stock levels
- Category management
- Merchandise planning
- In-store support
- Plan-o-gram implementation
- Product inventory counts
- Stock rotation
- Retail
- Reliable and punctual
- Stock replenishment
- Pricing and signage updates
- Retail sales professional
- Fixture placement
- Floor set design
- Planogram design
- Friendly and outgoing
- Pricing and shelf labeling
- Display signage
- Store maintenance
- Active listener
- Update signage
- Customer service
- Brand alignment
- Written communication
- Workflow coordination
- Quality control
- Analytical thinking
- Cleaning and sanitizing
- Time management abilities
- Hand and power tool operation
- Laptop and mobile device use
- Overstock management
- Excellent communication
- Critical thinking
- Coordinate racks
- New display creation
Certification
Certified CPR/Adult/Infant/AED/FAirst aide
Timeline
Aide
CDTN/ Sherry Graham
03.2025 - 11.2025
Aide
Cornerstone Manor, LLC
01.2025 - Current
Cashier
Goodwill/Horizon Industries
06.2021 - 07.2022
CC Merchandiser
RGIS,LLC.
03.2007 - 10.2011
Assistant to CC Merchandiser
Spar, INC
04.2003 - 12.2006
Cold Call Sales
TelNet, Inc
06.2002 - 01.2003
Co-Owner restaurant
Self-employeed
08.1994 - 05.1996
Child care worker
Kiddie Academy
01.1977 - 09.1987
High School Diploma -
Monroe Area Comprehensive HighScool