Summary
Overview
Work History
Education
Skills
Awards
Languages
Interests
Timeline
Generic

Parker Hay

Florence

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

Work History

Customer Service Representative

Wings and Rings
06.2023 - 10.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while prepping food.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Education

High School Diploma -

Ryle High School
Florence, KY
05-2026

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Computer proficiency
  • Payment processing
  • Client relations

Awards

In 2024, my bowling team at Ryle High School took 2nd in the Regional Titles. I personally placed 4th in the Individual Tournament. My current average is 203.


I also won the Upcoming Rising Star Award for bowling in 2024.


I participated in Speech & Debate from 7th grade to 11th grade winning 1st in State for Extemporaneous Speaking in 2022.

Languages

Spanish
Limited Working

Interests

  • Youth Development Programs
  • Participate in Bowling and Pickle Ball, as recreational activities to maintain physical fitness
  • Team Sports
  • Reading
  • Gym Workouts
  • Supporting STEM education initiatives and mentorship programs
  • Swimming

Timeline

Customer Service Representative

Wings and Rings
06.2023 - 10.2023

High School Diploma -

Ryle High School
Parker Hay