Patience Wallen
London
Summary
Dynamic and dedicated professional with extensive experience at KFC, excelling in customer service and food handling. Proven ability to multitask effectively while maintaining a clean and organized workspace. Recognized for empowering youth at the Boys and Girls Club, fostering positive relationships and enhancing engagement through tailored programs.
Overview
4
4
years of professional experience
Work History
Cook
Express Employment
06.2024 - 09.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Youth Development Professional
Boys and Girls Club of the Cumberland Plateau
10.2022 - 04.2024
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Assisted with educational needs through tutoring and homework assistance.
- Enhanced youth development by implementing engaging and interactive programs tailored to individual needs.
- Empowered youth leaders by providing opportunities for them to take on leadership roles within the organization and serve as role models for their peers.
- Increased participant engagement through the creation of a welcoming and inclusive environment for all youth members.
Cashier
McDonald's
11.2020 - 08.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cashier
KFC
08.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Cashier/stocker
Dollar Tree
12.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Scott High School
Huntsville, TN05.2022
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Strong attention to safe food handling procedures
- New hire training
- Effective planner
- Listening Skills
Timeline
Cook
Express Employment
06.2024 - 09.2024
Youth Development Professional
Boys and Girls Club of the Cumberland Plateau
10.2022 - 04.2024
Cashier
KFC
08.2022 - 10.2022
Cashier/stocker
Dollar Tree
12.2021 - 04.2022
Cashier
McDonald's
11.2020 - 08.2021
High School Diploma -
Scott High School
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