Summary
Overview
Work History
Education
Skills
Business Philosophy
Profile Snapshot
Favorite Quote
Volunteer Experience
Timeline
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Paul Gronowski

Paul Gronowski

Horse Cave

Summary

Reliable Results-driven successful manager at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 25 years of management performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

24
24
years of professional experience

Work History

Operations Area Manager

Focus Workforce Management
06.2023 - Current

• Directed and supervised operations across multiple branches within the designated area, ensuring alignment with company objectives and targets for large manufacturing companies in Kentucky Tennessee, Alabama, and Mississippi.
• Developed and implemented strategic plans to drive sales growth, increase market share, and enhance profitability.
• Provided leadership and guidance to branch managers and staff, fostering a culture of high performance, accountability, and teamwork.
• Conducted regular performance evaluations, set goals, and provided coaching and training to develop employee skills and drive career progression.
• Oversaw budgeting, forecasting, and expense management activities to optimize resource allocation and achieve financial objectives.
• Established and maintained relationships with key stakeholders, including customers, vendors, and community organizations, to support business development initiatives.
• Monitored market trends, competitor activities, and customer feedback to identify opportunities for improvement and innovation.
• Ensured compliance with regulatory requirements, company policies, and industry standards across all branches.

  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.

Director – Workforce Solutions and Training Services

Audubon Area Community Services Inc.
07.2008 - 01.2023
  • Manage 35 staff members for the SNAP E&T Program, Kentucky Works Program, Senior Employment Services Program, and The Training Center with $1.2 million in payroll.

• Developed and executed workforce development strategies and initiatives to attract, retain, and develop top talent in alignment with organizational goals and objectives.
• Led a team of workforce specialists and HR professionals, providing direction, guidance, and support to drive performance and achieve departmental targets.
• Utilized data analytics and workforce planning tools to assess current and future talent needs, identify skill gaps, and develop targeted recruitment and training programs.
• Collaborated with cross-functional teams to implement innovative solutions for talent acquisition, onboarding, performance management, and succession planning.
• Established partnerships with educational institutions, industry associations, and community organizations to support talent pipeline development and promote workforce diversity and inclusion.
• Implemented best practices and compliance measures related to employment law, diversity, equity, and inclusion to ensure a fair and inclusive work environment.
• Prepared and presented reports and presentations to senior leadership, highlighting key workforce metrics, trends, and recommendations for continuous improvement.
• Managed budgeting, forecasting, and resource allocation for workforce solutions initiatives, ensuring cost-effectiveness and ROI.

Regional Manager

IHG - Intercontinental Hotels Group
09.2000 - 05.2008
  • Provided strategic oversight and support to a portfolio of hotels within the region, ensuring compliance with brand standards, operational procedures, and performance metrics.
  • Conducted regular property assessments and performance evaluations to identify areas for improvement and implement corrective actions as needed.
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Developed and implemented training programs and standard operating procedures to enhance operational efficiency, guest service standards, and employee productivity.
  • Collaborated with hotel managers and department heads to set performance goals, monitor progress, and provide coaching and support to achieve targets.
  • Analyzed financial reports, including revenue, expenses, and profitability, to identify trends, opportunities, and risks, and develop strategies to optimize financial performance.
  • Led initiatives to drive revenue growth through effective sales and marketing strategies, pricing optimization, and revenue management practices.
  • Conducted quality assurance audits and guest satisfaction surveys to assess service quality, identify service gaps, and implement solutions to enhance guest experiences.
  • Served as a liaison between corporate headquarters and individual properties, communicating company policies, initiatives, and best practices to ensure alignment and consistency.

Education

B.S. - Bachelor of Science in Business Administration - Management of Information Systems

New York Institute of Technology
Old Westbury, NY
08.2007

Skills

  • General/Operations Management
  • P & L Management/Budget Planning
  • Strategic Business Planning
  • Performance & Quality Standards
  • Revenue & Profit Growth
  • Business Process Improvement
  • Key Customer Relationships
  • Organic Business Growth
  • Team Development
  • Staff Management
  • Relationship building and management

Business Philosophy

Success is based on: Hiring the right People, Processes must work consistently, and able to counter negative Market Conditions

Profile Snapshot

30+ years of commended performance in key strategic management and support roles. Expert in customer care/communications, problem-solving, relationship building, Revenue & Profit Growth, and Performance and Quality Standards. MS Office “power-user” with additional proficiencies in assorted databases.

Favorite Quote

"In the beginning of a change, the patriot is a scarce man, and brave, and hated and scorned. When his cause succeeds, the timid join him, for then it costs nothing to be a patriot." — Mark Twain

Volunteer Experience

  • Southern Kentucky Reentry Council, Board Member, 2017, Present
  • Life Skills, Inc., Board of Directors, 2019, Present

Timeline

Operations Area Manager

Focus Workforce Management
06.2023 - Current

Director – Workforce Solutions and Training Services

Audubon Area Community Services Inc.
07.2008 - 01.2023

Regional Manager

IHG - Intercontinental Hotels Group
09.2000 - 05.2008

B.S. - Bachelor of Science in Business Administration - Management of Information Systems

New York Institute of Technology
Paul Gronowski