Keely Jackson
Mayfield
Summary
Professional technician with high standards and focus on achieving results. Skilled in troubleshooting, repair, and preventive maintenance for variety of systems and equipment. Strong team collaborator who adapts to changing needs and ensures reliability. Known for problem-solving abilities, mechanical aptitude, and effective communication skills.
Overview
9
9
years of professional experience
Work History
Supervisor
Green Acers
08.2024 - Current
- Evaluated staff performance regularly, providing constructive feedback for continuous improvement.
- Improved mealtime experiences for patients by addressing concerns promptly and professionally while maintaining confidentiality standards.
- Developed educational materials to increase staff awareness about allergens, specific diets, and overall nutritional concepts.
- Achieved high levels of cleanliness by implementing sanitation procedures in accordance with health department regulations.
- Mentored and trained new dietary aides, ensuring proper adherence to safety protocols and nutritional guidelines.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Team Lead
Walmart
07.2016 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Night Kitchen Manager
Pilgrims
09.2018 - 12.2023
- Utilized industry best practices for food safety and sanitation, resulting in consistently high inspection scores from local health authorities.
- Increased employee retention rates by fostering a positive work environment that encouraged teamwork and open communication among staff members.
- Maintained a safe and sanitary work environment through diligent cleaning, equipment maintenance, and adherence to health regulations.
- Assisted in menu development, incorporating seasonal ingredients and innovative flavor combinations to attract new customers and keep regulars coming back for more.
- Established a proactive preventative maintenance program for all kitchen equipment, reducing downtime due to unexpected repairs or malfunctions.
- Improved overall profitability through careful cost control measures such as portion size standardization, labor hour optimization, and vendor negotiations.
House Keeper Supervisor
Americas Paradise Resort
05.2016 - 07.2019
- Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
- Managed team productivity and workflow to exceed quality standards.
- Operated varied hand and power tools to complete repairs.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Installed new locks, door handles, and door closers.
- Installed window blinds
- Replaced appliances
Education
High School Diploma -
Calloway County Highschool
Murray, KY06-2019
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Team building
- Processes and procedures
- Troubleshooting skills
- Equipment installation
- Tool management
- Hand tools expertise
- Cooking
- Cleaning and organization
- Food handling
Languages
English
Full Professional
Timeline
Supervisor
Green Acers
08.2024 - Current
Night Kitchen Manager
Pilgrims
09.2018 - 12.2023
Team Lead
Walmart
07.2016 - 12.2024
House Keeper Supervisor
Americas Paradise Resort
05.2016 - 07.2019
High School Diploma -
Calloway County Highschool
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