Tyler Butcher
Morehead
Summary
Dynamic retail professional with extensive experience at Kroger, excelling in staff supervision and customer relations. Proven track record of enhancing customer satisfaction through effective sales techniques and process improvements. Skilled in cash auditing and relationship building, driving operational success and fostering a positive shopping experience.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Kroger
02.2025 - Current
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Created and maintained safe and secure work environments for employees.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Accountant
Kroger
10.2019 - 02.2025
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Used advanced software to prepare documents, reports, and presentations.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Handled day-to-day accounting processes to drive financial accuracy.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
Sales Associate
Dollar Tree
10.2018 - 10.2019
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Education
No Degree - Exercise Science
Morehead State University
High School Diploma -
Johsnon Central High School
Paintsville05-2018
Skills
- Stock management
- Sales techniques
- Relationship building and management
- Staff supervision
- Cash auditing
- Vendor management
- Problem-solving
- Database management
- Upselling and cross selling
- Microsoft Office Suite
- Customer relations
- Customer service
- Verbal and written communication
- Customer experience
- Time management
- Issue resolution
- Team management
- Marketing and promotions
- Operations
- Records management
- Retail operations
- Process improvements
Timeline
Assistant Store Manager
Kroger
02.2025 - Current
Accountant
Kroger
10.2019 - 02.2025
Sales Associate
Dollar Tree
10.2018 - 10.2019
No Degree - Exercise Science
Morehead State University
High School Diploma -
Johsnon Central High School