Pedro Azuara Heredia
Sedalia, Missouri
Summary
Determined management professional with demonstrated success supervising staff and building teams. Skilled in solving complicated issues and making proactive decisions in critical environments. Able to adapt to multiple situations while maintaining a professional demeanor. Looking forward to achieving success with an ambitious company.
Overview
5
5
years of professional experience
Work History
Sales Supervisor
Staples
03.2023 - 04.2024
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products while achieving District goals and reaching first overall.
Pick Associate
Amazon
06.2022 - 01.2023
- Demonstrated adaptability by quickly learning new systems and processes when required for operational efficiency.
- Followed all safety protocols while operating equipment such as pallet jacks or forklifts, minimizing accidents in the workplace.
- Collaborated with team members to meet daily goals and deadlines, contributing to overall operational success.
- Met or exceeded daily productivity targets consistently, contributing to the overall success of the company.
- Utilized warehouse management systems effectively for accurate tracking of inventory levels and product locations.
Renovation Specialist
Case & Case LLC
02.2022 - 06.2022
- Maintained safe worksites by adhering to strict safety protocols and guidelines during all stages of construction.
- Provided detailed progress reports for clients, keeping them informed about project status and any adjustments needed along the way.
- Boosted client satisfaction, addressing concerns promptly and providing exceptional customer service throughout the renovation process.
- Conducted thorough site inspections before beginning renovations to identify potential obstacles or complications early in the process.
Sales Associate
Mizzou
01.2019 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Science - Political Science And Government
University of Missouri- Columbia
Columbia, Missouri05.2025
High School Diploma -
Smith Cotton High School
Sedalia, Missouri05.2018
Skills
Sales Presentations
Video Editing
Management
Delegation skills
Computer Assembly
Installation and Repair
Technical Support
Bilingual- Spanish,English
Critical Thinking
Time Management
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Russian
Elementary (A2)
Timeline
Sales Supervisor
Staples
03.2023 - 04.2024
Pick Associate
Amazon
06.2022 - 01.2023
Renovation Specialist
Case & Case LLC
02.2022 - 06.2022
Sales Associate
Mizzou
01.2019 - 01.2021
Bachelor of Science - Political Science And Government
University of Missouri- Columbia
High School Diploma -
Smith Cotton High School
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