Philip Crosse
Richmond
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
9
9
years of professional experience
Work History
Store Manager
Starbucks
08.2019 - 01.2024
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Bar Manager
Apiary
05.2015 - 08.2020
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Enhanced team productivity through effective scheduling and task delegation.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Collaborated with kitchen team for seamless integration of food and beverage offerings.
Skills
- Loss Prevention
- Project Management
- Supply Ordering
- Retail Inventory Management
- Personnel Development
- Shift Scheduling
Timeline
Store Manager
Starbucks
08.2019 - 01.2024
Bar Manager
Apiary
05.2015 - 08.2020
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