Porshia Hatcher
Custer
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cardiopulmonary PCU RN
Norton Women and Children’s Hospital
01.2018 - Current
- Monitored patient reactions to drugs and carefully documented findings.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Advocated for patients to ensure proper care for their stay at the hospital.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Staff Registered Nurse
Jewish Hospital
Louisville , KY
01.2015 - 06.2016
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Advocated for patients at all times to insure proper care.
- Investigated and resolved issues affecting hospital operations and patient care.
- Educated family members and caregivers on patient care instructions.
- Worked on Pulmonary PCU Floor
Supervisor
UPS
02.2006 - 10.2013
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Managed and trained employees for deice operations on airplanes.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Certified Nursing Assistant
St. Mary’s and Elizabeth Hospital
07.2003 - 08.2005
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Education
RN-BSN Program -
University of Louisville
Louisville, Kentucky08.2017
Associate degree - Applied Science, Nursing
Jefferson Community and Technical College
Louisville, Kentucky12.2014
Skills
- Health promotion
- Discharge planning
- Clinical judgment
- Basic life support
- Family and patient advocacy
- Cardiac care
Certification
- Registered Nurse License Kentucky #1142439
- Basic Life Support Certification Expires 2025-12
Timeline
Cardiopulmonary PCU RN
Norton Women and Children’s Hospital
01.2018 - Current
Staff Registered Nurse
Jewish Hospital
01.2015 - 06.2016
Supervisor
UPS
02.2006 - 10.2013
Certified Nursing Assistant
St. Mary’s and Elizabeth Hospital
07.2003 - 08.2005
Associate degree - Applied Science, Nursing
Jefferson Community and Technical College
RN-BSN Program -
University of Louisville
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