PRESTON DEAKINS
Lexington
Summary
Focused operations supervisor bringing eleven years of experience in day-to-day business operations management. Adept at working with customer accounts and external businesses to build a strong rapport with both groups. These efforts produce strong beneficial relationships with businesses as well as earning trust and respect with clients bringing about repeat customers. Ready to apply demonstrated ability to streamline processes to increase efficiency. Seeking to transition into new field, leveraging background in marketing strategy and team leadership to contribute to diverse business challenges.
Overview
13
13
years of professional experience
Work History
Marketing Operations Supervisor
Ale-8-One Bottling Company
11.2021 - Current
- Managed budget allocation and resource planning for timely execution of multiple projects, ensuring cost efficiency and ROI maximization.
- Collaborated with multiple teams to develop compelling content for digital channels, amplifying brand messaging and enhancing user experience.
- Initiated partnerships with external agencies and third-party vendors for specialized marketing services, expanding the company''s resources and capabilities.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Collaborated with design teams across multiple departments, including concept art, animation, and sound design, to maintain a cohesive vision throughout production.
Crew Supervisor / Porter
Brightview Landscapes
08.2020 - 11.2021
- Manage daily operations of multiple crews for continuous delivery of excellent services and care
- Promoted from initial roles as Crew Member, Crew Leader, Crew Supervisor, and Porter based on performance
Vice President of Operations & Accounting
Celebration Concert Tours International
07.2012 - 05.2020
- Coordinated office activities and operations to secure efficiency and compliance with company policies
- Manage daily operations within the office by supporting continuous delivery of excellent services and care
- Compiled numerous reports to help management enhance plans and make key operational decisions
- Improved productivity initiatives, manage accounts, coordinate calendars and schedule appointments
- Produce professional and error-free letters, presentations and spreadsheets
- Create and manage electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
- Cultivated and managed relationships with key clients, vendors and community partners
- Onsite event manager / stage manager for numerous events throughout the world
- Worked with marketing team and artist managements to create and implement marketing strategies for the event according to the location of said event
- Planned, orchestrated and executed multiple tours around the world by securing venues, negotiating hotel contracts and transportation contracts, and serving as onsite event manager
- Promoted from initial roles as Assistant, Office Manager, Tour Manager, Lead Tour Manager, Director of Operations, and VP of Operations and Accounting based on performance
Education
Bachelor of Science - Music Business
Kentucky Christian University
Grayson, KYSkills
- Strong organizational management
- High attention to detail
- Strategic planning
- Creative direction
- Website management
- Campaign management
- Event planning
- Product launches
- Developing content
- Teamwork and collaboration
Timeline
Marketing Operations Supervisor
Ale-8-One Bottling Company
11.2021 - Current
Crew Supervisor / Porter
Brightview Landscapes
08.2020 - 11.2021
Vice President of Operations & Accounting
Celebration Concert Tours International
07.2012 - 05.2020
Bachelor of Science - Music Business
Kentucky Christian University
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