Priscilla J Dickson

• Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
• Trained new team members on company procedures, systems, and best practices to ensure seamless integration into the role.
• Resolved customer inquiries or complaints to restore satisfaction.
• Participated in regular training sessions to enhance knowledge of industry trends, technology advancements, and other relevant subjects.
• Support Managers with various administrative operations, contributing to the overall efficiency and organization of the department.
• Coordinate with Customs warehouse personnel for effective inventory management, ensuring proper tracking of goods.
• Compiled accurate cargo manifests, avoiding shipping errors and meeting regulatory standards.

Reconciliations

• Investigating accounting discrepancies, correcting the data entry in a timely manner.
• Observe and manage foreign exchange exposure to ensure accurate cross currency accounting.
• Utilized financial software ( Sage ERP) to prepare consolidated financial statements.
• Conduct thorough end of month audits and reconciliations of accounts.
• Streamlined payment processing, consolidating bank accounts and assisted with cost reduction through detailed financial analysis.
• Wire weekly ACH/ICH payments
• Facilitated the wire transfers up to five million for both local and international banking processes.

Cashflow

• Investigate account payable discrepancies by contacting our merchant bank managers to correct transaction errors.
• Developed strong relationships with banking partners, ensuring smooth transactions and effective communication.
• Ensure compliance with internal controls and accounting policies, maintaining accurate records, data protection and documentation.
• Monitor bank accounts, suggesting rearrangement in funds distribution to facilitate sufficient liquidity for company payables.

Chargebacks

• Investigated suspicious transactions, resulting in the timely identification and prevention of financial crimes.
• Evaluated customer data to identify fraudulent patterns and initiated procedures to intersect transactions.
• Liaised with Mastercard, Visa, Amex and Discover to dispute fraudulent charges against our customers.

Other Treasury Duties

• Monitor, distribute and balance petty cash.
• Audit ticket sales, flight attendant sales and cargo reports against intakes and facilitate bank deposits through Armed Courier.
• Liaise with banks to authorize the release of held funds.
• Conduct bank runs for change orders to replenish treasury petty cash and customer service.

• Prepare Daily Teller and Back Office journals for auditing
• Accurately gather, research, verify, and document audit information and follow up on missing or incomplete items
• Identify and report discrepancies, errors, and other problems; then independently prepare correcting entries for reversal by authorized personnel
• All journals were audited to ensure accuracy and early detection of incorrectly posted items, such as post and stale dated cheques, and incorrect or misspelled payee, etc
• Maintain and update daily completed work in chronological order, and log and refer all missing vouchers upon discovery to immediate supervisor
• Independently monitor supply inventory and order supplies as needed for department
• Enhanced data accuracy by meticulously verifying information and cross-checking documents.
• Preserved confidentiality of sensitive data, adhering to strict privacy and security policies throughout the verification process.
• Collaborated with team members to effectively resolve discrepancies in records, ensuring timelines were met consistently.

• Sorting & Filing of International Cheque Deposit Slips for customers
• Compose Salary Excel Sheets for multiple companies to be processed for Salary payments
• Audit Salary spreadsheets before finalized and processed
• Salaries were to be audited against the company provided spreadsheet for errors in the customer name, account #, amount, and currency put in before processing could occur
• Managed high-volume accounts payable tasks efficiently, consistently meeting deadlines while maintaining accuracy in all transactions.
• Prepared monthly reports detailing payment activity, providing valuable insights for management''s financial decision-making process.
• Collaborated with accounting team for accurate month-end reconciliations, resolving discrepancies and maintaining up-to-date ledgers.
• Maintained accurate financial records with thorough documentation of payment transactions, invoices, and account statements.
• Input financial data and produced reports using Phoenix Software.