Pyper Tobbe
Resident Assistant
Louisville,KY
Summary
Dynamic and dedicated professional with experience at WKU Housing and Residence Life. Expert in mediation and time management, effectively resolving conflicts and fostering a supportive community. Proven ability to deliver exceptional customer service and maintain thorough documentation, ensuring a positive living environment for residents.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Resident Assistant
WKU Housing and Residence Life
Bowling Green, KY
08.2023 - 05.2025
- Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
Desk Assistant
WKU Housing and Residence Life
Bowling Green, KY
08.2022 - 05.2023
- Greeted guests in with friendliness and professionalism.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Education
Bachelor of Science - Environmental, Sustainability & Geographic Studies
Western Kentucky University
Bowling Green, KY 08.2022 - 05.2026
Skills
Time management
Mediation
Documentation and reporting
Public speaking
GIS
Timeline
Resident Assistant
WKU Housing and Residence Life
08.2023 - 05.2025
Desk Assistant
WKU Housing and Residence Life
08.2022 - 05.2023
Bachelor of Science - Environmental, Sustainability & Geographic Studies
Western Kentucky University
08.2022 - 05.2026
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