RACHAEL M. MANDERSON
Grand Cayman
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Parent Practitioner
Family Resource Centre, Department of Counselling Services
11.2021 - Current
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Interviewed individuals and families to assess needs and provide informational resources.
Probation Officer
Community Rehabilitation, Cayman Islands Government
07.2016 - 11.2021
- Interviewed and supervised high risk offenders at the office, court, prison, and their home to ensure compliance with conditions of their court order/parole license (Average caseload of 55 clients)
- Prepared risk assessments on adult offenders to provide appropriate sentencing and release recommendations for the Court and Parole Board
- Created comprehensive treatment plans to address client’s risks and needs
- Conducted individual client sessions to motivate and collaborate with clients to identify and address goals
- Liaised with external agencies to advocate for client needs and make relevant referrals
- Prepared inquiry reports, home verification and employment checks for offenders preparing for parole
- Facilitated intervention groups provided to clients in the community and prison.
Relief Worker
Cayman Islands Crisis Centre
08.2018 - 12.2020
- Answered and respond to 24-Hour Crisis hotline calls
- Completed Intake and Exit Interviews for clients
- Assessed client needs; provide case management support, advocacy and make referrals to relevant community agencies
- Provided coaching and intervention to resolve client crises and developed personal safety plans
- Conducted psychoeducational individual and group meetings
- Documented and maintained client files and communication in accordance with agency standards
Field Intern
Holistic Recovery Centers
10.2015 - 05.2016
- Trained in the admissions process, case management and therapy for substance abuse treatment
- Conducted initial in-take, case management and biopsychosocial assessments
- Made appropriate referrals for clients with legal and medical concerns and social service applications
- Insurance calls to verify and update clients Coordination of Benefits
- Documenting progress notes in client portal (KIPU).
Summer Intern
Department of Community Rehabilitation
06.2015 - 08.2015
- Training included shadowing client interviews, attending court and prison facilities and preparing probation reports.
Marketing Researcher (Summer Job)
Department of Tourism
05.2014 - 08.2014
- Conducted face-to-face surveys with visitors at the cruise ship and airport terminals and formulated data into statistical reports.
Recruitment/Immigration Consultant
Personnel 2000 Ltd
07.2010 - 08.2013
- Responsible for supervising Administrative staff
- Managed all in-house and client Immigration matters
- Corresponded with clients to gain knowledge on their recruitment needs
- Sourced candidates through social networking sites and local advertisements
- Conducted prescreening interviews and reference/background checks on potential employees
- Created employment offer letters and client contracts for successful placements
Receptionist/Administrative Assistant
MEPCO Ltd
07.2009 - 07.2010
- General office management, bookkeeping, dispatching service calls and scheduling appointments.
Education
Master of Social Work -
Barry University
12.2021
Bachelor of Social Work -
Barry University
05.2016
High School Diploma -
St. Ignatius High School
06.2009
Skills
- Microsoft Office, Outlook, QuickBooks, One Solution
- Darkness to Light Training – Exposing Child Sexual Abuse
- Level of Service / Case Management Inventory Certified – Case Management and Risk Assessment Tool for Offender Rehabilitation
- Risk Matrix 2000 Static Sex Offender Risk Assessment Tool
- Domestic Violence Intervention Training Programme Trainer/Facilitator
Certification
Darkness to Light Training – Exposing Child Sexual Abuse
Level of Service / Case Management Inventory Certified – Case Management and Risk Assessment Tool for
Offender Rehabilitation
Risk Matrix 2000 Static Sex Offender Risk Assessment Tool
Affiliations
- Alliance to End Domestic Violence
Timeline
Parent Practitioner
Family Resource Centre, Department of Counselling Services
11.2021 - Current
Relief Worker
Cayman Islands Crisis Centre
08.2018 - 12.2020
Probation Officer
Community Rehabilitation, Cayman Islands Government
07.2016 - 11.2021
Field Intern
Holistic Recovery Centers
10.2015 - 05.2016
Summer Intern
Department of Community Rehabilitation
06.2015 - 08.2015
Marketing Researcher (Summer Job)
Department of Tourism
05.2014 - 08.2014
Recruitment/Immigration Consultant
Personnel 2000 Ltd
07.2010 - 08.2013
Receptionist/Administrative Assistant
MEPCO Ltd
07.2009 - 07.2010
Master of Social Work -
Barry University
Bachelor of Social Work -
Barry University
High School Diploma -
St. Ignatius High School
Darkness to Light Training – Exposing Child Sexual Abuse
Level of Service / Case Management Inventory Certified – Case Management and Risk Assessment Tool for
Offender Rehabilitation
Risk Matrix 2000 Static Sex Offender Risk Assessment Tool
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