Racheal Armistead
Louisville
Summary
Dedicated and results-driven licensed pharmacist with over nine years of leadership and clinical experience. Expertise in managing high-performing teams, establishing new pharmacy operations, and developing collaborative healthcare solutions. Proven track record of enhancing operational efficiency and prioritizing patient care through integrated healthcare strategies.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pharmacy Director
Shawnee Christian Healthcare Center
09.2021 - Current
- Spearheaded the establishment of an on-site pharmacy within six months, collaborating with distributors, wholesalers, software providers, and insurance companies, achieving profitability within the first year
- Ensured 100% compliance with the 340B program by developing and implementing policies, procedures, and robust self-auditing processes, confirmed through annual external audits and an official HRSA audit
- Recruited, trained, and managed pharmacy staff during periods of strategic growth, maintaining patient satisfaction
- Partnered with medical, dental, and behavioral health providers to deliver integrated, patient-centered care, achieving a 60% prescription capture rate to enhance continuity of care
- Designed and implemented pharmacy-led clinical programs, including medication reconciliation, increasing completion rates from 78% to 99% within 30 days
Pharmacy Manager
Walgreens
07.2017 - 09.2021
- Managed daily operations of a high-volume retail pharmacy processing over 600 prescriptions daily, ensuring operational efficiency and timely patient care
- Supervised a team of 15 employees, providing training, performance reviews, and fostering a collaborative culture
- Analyzed performance metrics, implementing strategies that improved efficiency and contributed to ranking the store among the top 100 company-wide
- Developed procedures to enhance workflow, including staff scheduling and role delegation, increasing prescription readiness rates from 79% to 97%
Staff Pharmacist
Walgreens
07.2014 - 07.2017
- Provided medication consultations, reviewed drug interactions, and offered preventive healthcare services, enhancing patient understanding and adherence
- Assisted pharmacy management with inventory and customer service strategies, reducing stock shortages
- Modeled and promoted best practices in customer service, improving patient loyalty and satisfaction metrics by50% within one year
Education
Doctor of Pharmacy (Pharm.D.) -
University of Kentucky
Lexington, KY05.2014
Skills
- Leadership and Team Management
- Patient-Centered Care
- Policy and Procedure Implementation
- 340B Program Compliance
- Multi-Disciplinary Collaboration
- Microsoft Office Suite
- Conflict Resolution
- Time Management
- Performance Analysis
- Workflow Optimization
- Pharmacy Operations Management
Certification
- Licensed Pharmacist (#017187), Kentucky Board of Pharmacy
- Student Pharmacist Preceptor, Kentucky Board of Pharmacy
- Naloxone Certified, Kentucky Board of Pharmacy
- CPR and Basic Life Support, American Heart Association
- Certified Immunizer, APhA Certification Program
Timeline
Pharmacy Director
Shawnee Christian Healthcare Center
09.2021 - Current
Pharmacy Manager
Walgreens
07.2017 - 09.2021
Staff Pharmacist
Walgreens
07.2014 - 07.2017
- Licensed Pharmacist (#017187), Kentucky Board of Pharmacy
- Student Pharmacist Preceptor, Kentucky Board of Pharmacy
- Naloxone Certified, Kentucky Board of Pharmacy
- CPR and Basic Life Support, American Heart Association
- Certified Immunizer, APhA Certification Program
Doctor of Pharmacy (Pharm.D.) -
University of Kentucky
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