Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Rachel Green

Richmond

Summary

Dynamic healthcare professional with extensive experience at Madison County EMS, excelling in emergency medical care and patient stabilization. Proven ability to manage critical situations with compassion and effective problem-solving skills. Adept at utilizing advanced life support techniques and maintaining compliance with medical protocols to enhance patient outcomes.

Overview

12
12
years of professional experience
1
1
Certification

Work History

EMT

Madison County Ems
12.2020 - Current
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
  • Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.

Patient Access Representative

UK Healthcare
02.2020 - 03.2021
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.

Radiology Scheduler

Rockcastle Regional Hospital
03.2013 - 02.2020
  • Coordinated radiology appointments for multiple departments, ensuring optimal resource utilization.
  • Developed a strong understanding of various radiology procedures and their prerequisites, allowing for accurate scheduling and patient education.
  • Promoted a culture of continuous improvement within the scheduling department by actively participating in team meetings and offering constructive feedback on current processes.
  • Streamlined appointment scheduling by implementing an efficient online booking system.
  • Assisted in maintaining up-to-date patient records by diligently updating demographic information and insurance details.
  • Proactively addressed potential scheduling issues by reviewing upcoming appointments regularly and making necessary adjustments as needed.
  • Enhanced communication between patients and medical staff through clear and concise instructions regarding appointment requirements.
  • Improved patient satisfaction with timely and accurate appointment confirmations and reminders.

Education

Paramedicinie

Somerset Community College
Somerset, KY
05-2024

Skills

  • Basic life support
  • Vital signs monitoring
  • Emergency medical care
  • Airway management
  • Scene safety
  • Diabetic emergencies
  • Medical equipment operation
  • Advanced life support
  • Fracture stabilization
  • Seizure management
  • Pediatric emergency care
  • Allergic reactions
  • Patient stabilization
  • Geriatric emergency care
  • Obstetric emergencies
  • Spinal immobilization
  • Burn treatment
  • Behavioral emergencies
  • Stroke recognition
  • Intravenous therapy
  • Poisoning response
  • Cardiopulmonary resuscitation
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Patient care
  • Critical thinking
  • Team collaboration
  • Decision-making
  • Splinting techniques
  • Compassionate care
  • Medical documentation
  • Medical terminology
  • Defibrillator operation
  • Record keeping
  • Physical stamina
  • Blood pressure measurement
  • Patient assessment
  • Stress management
  • Oxygen administration
  • Ambulance operations
  • Trauma care
  • Radio communication
  • Cultural history
  • First aid administration
  • Trauma management
  • Patient assessments
  • Pre-hospital care
  • CPR and first aid
  • Patient management
  • Cardiac monitoring
  • Critical decision-making skills
  • Patient evaluations
  • Direct patient care

Certification

  • EMT - Certified Emergency Medical Technician

Languages

English
Native or Bilingual

Timeline

EMT

Madison County Ems
12.2020 - Current

Patient Access Representative

UK Healthcare
02.2020 - 03.2021

Radiology Scheduler

Rockcastle Regional Hospital
03.2013 - 02.2020

Paramedicinie

Somerset Community College

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Rachel Green