Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Reid

Georgetown

Summary

Dynamic administrative professional with extensive experience at Scott County Board of Education. Proven track record in delivering exceptional customer service and maintaining confidentiality. Skilled in data entry and Microsoft Excel, adept at managing records and enhancing operational efficiency. Recognized for effectively coordinating events and fostering strong relationships with staff and clients.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

16
16
years of professional experience

Work History

Administrative Assistant

Scott County Board Of Education
07.2022 - 05.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • maintained Accounts Receivables with general ledgers at end of the month
  • Responded to inquiries from callers seeking information.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained confidentiality of employee records and payroll information.

Cafeteria Manager

Scott County Board Of Education
07.2014 - 06.2022
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Used [Software] to analyze daily financial statements, balance statements and reimbursable meals.
  • Managed budgets, to make informed decisions on food and supply ordering.
  • Recruited trained, and supervised staff to ensure exceptional customer service in a fast-paced setting.

Assistant Cafeteria Manager

Scott County Board Of Education
07.2013 - 06.2014
  • Monitored food preparation processes to maintain consistent quality across all menu items.
  • Coordinated special events such as school banquets or fundraisers, providing exceptional catering services tailored to client needs.
  • Coordinated with other department heads within the school facility to ensure seamless integration between cafeteria services and various school events or functions.

Cafeteria Worker

Scott County Board Of Education
11.2009 - 06.2013
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Prepared ingredients and recipe components ahead of time.
  • Received and stored incoming supplies according to procedures.
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.

Education

Medical Records

Kentucky Technical College
Lexington, KY
06-1997

High School Diploma -

Scott County High School
Georgetown, KY
06-1995

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Excel
  • Microsoft Word
  • File organization
  • Time management
  • Administrative support

Timeline

Administrative Assistant

Scott County Board Of Education
07.2022 - 05.2025

Cafeteria Manager

Scott County Board Of Education
07.2014 - 06.2022

Assistant Cafeteria Manager

Scott County Board Of Education
07.2013 - 06.2014

Cafeteria Worker

Scott County Board Of Education
11.2009 - 06.2013

Medical Records

Kentucky Technical College

High School Diploma -

Scott County High School

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Rachel Reid