Caring and compassionate healthcare worker bringing 13 years of experience and extensive knowledge of patient care, clinical workflows, and support practices that enhance patient outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
PCA/Patient Follow Up - Mother/Baby
Med Center Health
01.2023 - 01.2025
Worked directly under the Obstetrics Manager initiating outbound follow-up calls to patients and performing mental health and substance abuse screenings. Documented all interactions in the EMR system and collaborated with physicians and social workers to determine appropriate treatment plans. In the postpartum unit, built meaningful relationships with parents of newborns while obtaining vitals, monitoring patient needs, and managing admissions and discharges. Provided education on postpartum recovery and newborn care to ensure families felt confident and supported upon discharge.
Patient Care Technician - Mother/Baby
St. Thomas Midtown
01.2019 - 01.2023
Provided bedside care to postpartum mothers and newborns, ensuring safety, comfort, and optimal recovery. Collected and monitored vital signs, promptly reporting any changes in patient status to nursing staff. Performed specimen collection, including maternal blood draws and newborn heel sticks, and accurately documented all patient care and procedures in the EMR system. Precepted new hires.
Patient Care Technician - Advanced Heart Failure
St. Thomas West
01.2014 - 01.2019
Performed hands-on patient care for advanced heart failure patients while ensuring a high standard of safety and compassion. Accurately documented all patient care in the Cerner EMR system. Precepted new hires and collaborated with management to develop a comprehensive training guide for future preceptors. Utilized strong communication and organizational skills to support efficient admission and discharge processes. Gathered and compiled patient health data and medical records from previous and outlying facilities to ensure continuity of care.