- Animal Care
- Team Sports
- Hiking
- Avid Reader
- Music
- Camping
- Road Trips
- Adventure Travel
- I'm very dedicated to my family and spend as much time with them as possible
Rachel Weisenburg
London
Summary
Dynamic professional with a proven track record at OneMain Financial, excelling in customer relations and expert problem-solving. Adept at multitasking and driving myself to achieve higher goals that I set for myself.
Skilled specialist with proven track record in delivering impactful results. Adept at team collaboration and flexible in adapting to changing needs.
Known for reliability and strong focus on achieving objectives.
Overview
17
17
years of professional experience
Work History
Repo Specialist
OneMain Financial
07.2018 - Current
Take inbound calls, make outbound calls. Help the customers
decide on best options to get back on track and stay on track, take payments and answer general questions about the process. I also helped customers with online web support to get into their online accounts.
Customer Service Representative
Serco Global Services
09.2013 - 07.2018
Made outbound calls to get additional information to complete application for the health insurance marketplace. Answer general questions and provided answers to questions that the customer may have had.
Team Lead
ACS Xerox
05.2008 - 06.2011
Trained and helped new team members. Helped tenured team members with completing work. Provided feedback to management on how to better improve and make the process more efficient.
Education
Associate of Applied Science - Accounting
Somerset Community College
London, KY05-2018
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Continuous improvement
- Troubleshooting techniques
- Knowledge sharing
- Teamwork and collaboration
- Self motivation
- Time management
- Problem-solving
- Multitasking
- Attention to detail
- Task prioritization
- Problem-solving abilities
Interests
Timeline
Repo Specialist
OneMain Financial
07.2018 - Current
Customer Service Representative
Serco Global Services
09.2013 - 07.2018
Team Lead
ACS Xerox
05.2008 - 06.2011
Associate of Applied Science - Accounting
Somerset Community College
Similar Profiles
Zach BoulwareZach Boulware
PLS SR. / Branch Manager /District Manager at Onemain Financial Inc. Onemain FinancialPLS SR. / Branch Manager /District Manager at Onemain Financial Inc. Onemain Financial
Makayla WoodsMakayla Woods
Senior Personal Loan Specialist at OneMain FinancialSenior Personal Loan Specialist at OneMain Financial
Nathan BarnettNathan Barnett
Sr. Software Quality Assurance Specialist at OneMain FinancialSr. Software Quality Assurance Specialist at OneMain Financial
Gavin PhiavilayvongGavin Phiavilayvong
Manager at OneMain FinancialManager at OneMain Financial
SHADEV PATELSHADEV PATEL
Retrofit Assessor at Bubba Energy LtdRetrofit Assessor at Bubba Energy Ltd