Rachelle Miller
Mount Sterling
Summary
Dynamic and customer-focused professional with experience at Kroger, excelling in food preparation and customer service. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in operating bakery equipment and maintaining high standards of cleanliness, ensuring fresh, high-quality products that drive sales and engagement.
Developed strong interpersonal and customer service skills within fast-paced bakery environment, seeking to transition into new field. Demonstrates ability to manage inventory, handle transactions, and maintain cleanliness. Aiming to leverage these transferrable skills in new and challenging role.
Overview
1
1
year of professional experience
Work History
Bakery Clerk
Kroger
03.2025 - Current
- Assisted customers with product selection and inquiries in bakery department
- Maintained cleanliness and organization of bakery displays and work areas
- Operated ovens and mixers to prepare fresh baked goods daily
- Monitored inventory levels, restocking shelves as needed to ensure availability
- Collaborated with team members to meet production demands during peak hours
- Packaged baked products for sale, ensuring quality presentation and freshness
- Provided support during special promotions, enhancing customer engagement and sales
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
Worker
McDonald's
09.2024 - 03.2025
- Prepared food items according to standardized recipes and quality standards.
- Operated kitchen equipment safely and efficiently for food preparation.
- Maintained cleanliness and organization of workstations throughout shifts.
- Delivered exceptional customer service by addressing inquiries and ensuring satisfaction.
- Assisted in training new team members on operational procedures and safety practices.
- Collaborated with team members to manage high-volume service during peak hours.
- Processed transactions accurately at the point of sale, ensuring efficient service flow.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
Education
Associate of Arts - Social Services
Maysville Comunnity And Technical Collage
Mount Sterling, KY05-2028
High School Diploma -
Bath County High School
Owingsville, KY05-2025
Skills
- Customer service
- Food preparation
- Bakery equipment knowledge
- Customer satisfaction
- Flexible schedule
- Punctual and reliable
- Customer inquiries
- Workplace safety
- Team collaboration
- Allergen awareness
- Customer needs assessment
Timeline
Bakery Clerk
Kroger
03.2025 - Current
Worker
McDonald's
09.2024 - 03.2025
Associate of Arts - Social Services
Maysville Comunnity And Technical Collage
High School Diploma -
Bath County High School