Raeni Pritchard
Elsmere
Summary
Highly experienced retail sales associate, skilled at learning quickly, handling large sums of money, maintaining good customer service in difficult situations, and demonstrating a great work ethic. Motivated high school student, willing to work part-time, evening shifts, and available all day on weekends.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Kroger
Erlanger
09.2024 - Current
- Performed other duties assigned by management, such as cleaning various areas, assisting other departments, and training new hires.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of the checkout area, including countertops, registers, and checkout aisles.
- Verified that customers were of legal age to purchase alcohol or tobacco products by inspecting IDs.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Customer Service Desk Associate
Kroger
Erlanger
09.2024 - Current
- Participated in training events to stay updated on changes within the company's policies, procedures, and products.
- Recommended new products or services based on customer needs.
- Assisted customers with placing orders or resolving product issues over the phone and in person.
- Processed payments and issued receipts for purchases of goods and services.
- Processed returns and exchanges according to company policies.
- Trained new hires on products and services, best practices, and protocols to reduce process gaps.
- Processed various types of financial transactions including deposits, withdrawals, checks, money orders, bill payments and more.
Self Checkout Cashier
Kroger
Erlanger
09.2024 - Current
- Adhered to company policies and procedures while providing efficient service to customers.
- Ensured that all items were scanned correctly before being placed in the bagging area.
- Reported any suspicious activity or theft incidents immediately to management.
- Assisted customers with locating items throughout the store.
- Inspected receipts against items purchased to detect any discrepancies or errors.
- Performed closing duties, for example, counting money in register drawers.
- Greeted customers and provided assistance with self-checkout machines.
- Operated a POS system to process payments efficiently when the machines weren't operating.
Education
High School Diploma -
Lloyd Memorial High School
Erlanger, KY05-2026
Skills
- Customer service
- Cash handling
- Payment processing
- Training new employees
- Attention to detail
- Work ethic and integrity
- Gift card handling
- ID verification
- Refunds and exchanges
- Reports and documents
Certification
- Certified in Microsoft Word
- Certified in Microsoft Excel
- Certified in Microsoft PowerPoint
Languages
Spanish
Limited
Timeline
Cashier
Kroger
09.2024 - Current
Customer Service Desk Associate
Kroger
09.2024 - Current
Self Checkout Cashier
Kroger
09.2024 - Current
High School Diploma -
Lloyd Memorial High School
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