Ragen Sensabaugh
Paint Lick
Summary
With over 5 years of experience in behavioral health billing, successfully collaborating with diverse licensures for seamless management of large client loads. Extensive background in various office positions providing valuable insights into the inner workings of mental health practices, enhancing the overall patient care experience. Committed to optimizing operational efficiency and delivering exceptional care to individuals in need by leveraging expertise.
Overview
6
6
years of professional experience
Work History
Contract Billing Specialist/Owner
Bluegrass Billing and Coding, LLC
12.2021 - Current
- Specialized in facilitating efficient medical billing and coding processes.
- Communicated with insurance companies to gather information on benefits, claim statuses, and denial clarifications.
- Facilitated the credentialing process for a diverse group of practitioners spanning over 15 states with various insurance types.
- Provided consultations to optimize billing processes for varied practice sizes.
- Developed comprehensive training materials to educate practice owners on insurance billing processes.
- Collaborated with small medical practices and mental health startups.
Lead Billing Specialist
Best Practices BHOM, LLC
06.2022 - 07.2023
- Contributed to validation processes as part of the Insurance Team.
- Oversaw resolution of denials from leading commercial insurance providers for a diverse client base.
- Checked insurance eligibility using major insurance portals for in-network and out-of-network clients.
- Negotiated contracts with niche insurance providers across NC and NJ regions.
Assistant Practice Administrator
Parsons Counseling & Play Therapy Center
05.2019 - 12.2021
- Coordinated daily operations by managing schedules for 9 counselors serving more than 500 clients.
- Managed and streamlined medical billing and coding processes.
- Served as Medical Records Custodian, maintaining up-to-date HIPAA compliance.
- Verified insurance and posted payments while managing appeals for denial from major insurers.
- Credentialed newly hired therapists and social workers with major insurance providers.
Education
Psychology - Forensic Concentration
Eastern Kentucky University
Richmond, KY05.2019
Skills
- Analytical Thinking
- Strong Communication
- Proficient with Google & Microsoft software
- Creativity
- Coordinating Resources
- Information Gathering
- Payment posting
- Insurance Verification
- Billing systems and software
- Insurance verification
- Invoice processing
- Claims processing
- HIPAA compliance
- Account reconciliation
- Invoice generation
- Claim submission
- Denial management
- Customer engagement
- Patient account management
- Record preparation
- Team collaboration
- Research and due diligence
- Contract preparation
- Procedure development
- Audit procedures
- Financial reporting
Research
- History of Play Therapy Curriculum, 2020
- Pornography, Sexting, & Gaming Curriculum, 2020
Timeline
Lead Billing Specialist
Best Practices BHOM, LLC
06.2022 - 07.2023
Contract Billing Specialist/Owner
Bluegrass Billing and Coding, LLC
12.2021 - Current
Assistant Practice Administrator
Parsons Counseling & Play Therapy Center
05.2019 - 12.2021
Psychology - Forensic Concentration
Eastern Kentucky University
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