Highly-motivated sports professional with extensive experience in watersports. Dedicated to improving performance and build strong clienttel through targeted training and development. Committed team player focused on working collaboratively to achieve success. Enthusiastic Student Athlete dedicated to pursuing goals, promoting team player mentality and performing well under pressure. Extensive experience in leadership positions and working with teams. Committed to helping others through effective time management, good sportsmanship and motivation.
Hi, I’m
Raino Van Niekerk
grand cayman,South Africa
Summary
Overview
5
years of professional experience
5
years of post-secondary education
1
Certification
Work history
NZUWA LODGE PEMBApemba, cayman islands
Water Sports Facilitator
01.2020 - Current
Job overview
- Special Achievements:
- Strong focus on customer satisfaction, loyalty, and follow up; established customer-centric culture of communication, collaboration, & accountability
- Maintained 100% safety standards and accountability in all areas and mandatory/regulatory requirements
- Key Responsibilities:
- Manage and co-ordinate efficient and streamlined daily operations
- Facilitate all beach and water activities
- Arrange sports days
- Actively promote water sport activities to increase revenue
- Ensure water sports hut is kept tidy and clean and all equipment are stored neatly
- Manage all payments before guests use water sports facilities
- Provided safe, caring and fun learning environment for students and participants.
- Supervise employees including Boat Driver, Water-Sports
- Instructor and Beach Attendants
- Handle non-conformance
- Co-ordinate and arrange regular maintenance on all motorised equipment to ensure safety compliance
- Participate in daily briefing: Recreation Manager /
- Assistant Recreation Manager and employees
- Enforce all SOP's, SLA's and regulatory compliance including making safety a priority
- Set up beach, chairs and umbrellas
- Focus on excellent service delivery and provide a high level of customer service
- Recognise and respond effectively to emergencies.
Red Sail Sportsgrand cayman, cayman islands
Deckhand/ beach attendant
11.2022 - 11.2023
Job overview
- Maintained physical fitness levels for effective emergency response during incidents and rescues.
- Addressed problem behaviour quickly to maintain safe, positive environments.
- Promoted ocean safety by educating swimmers and visitors on rules and advisories.
- Prepared environments for lessons and activities with appropriate equipment.
- Provided vigilant water safety duties through attentive monitoring and rule implementation.
- Welcomed customers politely and professionally, providing helpful facility advice and guidance.
- Kept watersport equipment well-maintained through regular cleaning and servicing.
- Performed basic first aid as needed, escalating more urgent issues for best-possible patron care.
- Remained alert and attentive for reliable customer support during busy hours.
- Attended regular health and safety compliance courses for optimised patron care.
- Performed daily equipment inspections, promptly reporting malfunctions for immediate repair.
- Opened and closed communal areas to offer continuous access and security.
- Operated vehicles and equipment in compliance with health and safety regulations.
- Raked leaves into garden waste bags for disposal.
- Lifted and moved heavy items in line with health and safety policies.
- Prepared and maintained sports facilities to recognised national standards.
- Promptly completed critical tasks, working flexibly outside normal contracted hours.
- Effectively managed stress levels in situations to offer clear-headed, proactive patient care.
- Observed other instructors and lecturers, learning new techniques for future lectures and courses.
wethered garage East London, south africa
l Motorbike Mechanic
03.2020 - 09.2021
Job overview
- Overview:
- Repair and assemble motorbikes
- Remove cylinder heads and replace defective valves, pistons ,cylinders, and rings, using hand tools and power tools.
- Maintained knowledge of updated changes in various equipment models.
- Carried out scheduled and routine maintenance on small and large vehicles.
- Assembled mechanical components following specifications.
- Repaired brakes and changed fluids to deliver safe vehicles.
- Documented work logs and repairs to maintain accurate records.
- Purchased new parts and monitored inventory.
- Achieved vehicle functionality and longevity through proactive maintenance.
- Protected against accidents by carefully handling tools and chemicals.
- Handled heavy equipment and tools, from multi-purpose jacks to mobile column lifts.
- Wore proper PPE and complied with OSHA standards to reduce risks and hazards.
- Consulted with clients on maintenance and preventative procedures.
- Communicated repair needs and issues to customers, explaining complex concepts to help with decision-making.
- Explained labour costs, materials and services performed to clarify overall fees.
- Addressed engine, transmission and fuel system issues and diagnosed faults to inform repair plans.
- Completed service orders and invoices to support proper documentation.
- Worked with team members to coordinate workflow and complete high-volume services in busy environments.
- Disassembled engines and inspected parts for corrosion, wear, cracks and leaks.
- Serviced electrical, pumps and air handling systems to meet performance standards.
- Managed general repairs, maintenance and servicing of bikes, working swiftly to tight deadlines.
- Estimated costs of parts, bike and component repairs and replacements and issued billing invoices to customers.
- Built bikes with meticulous attention to specifications for high levels of customer safety and satisfaction.
- Discussed one-off repairs and services to bikes with clients and executed work required.
- Maintained service and maintenance records for reference and billing purposes.
- Updated stock control systems and requisitioned supplies to replace depleted items.
- Diagnosed bikes extensively, seeking swift resolution and repair.
- Listened to customers and recommended solutions aligned with needs, preferences and budgets.
- Offered extensive bike servicing to fix existing and potential problems.
Bearing Man Grouppemba, mozambique
05.2019 - 10.2019
Job overview
- Ensured servicing and maintenance was performed to health and safety standards and met budgetary requirements.
- Optimised workflow by strategically allocating [Type] tasks to maximise high quality and timely output.
- Managed and developed team of [Number] in workshop environment.
- Employed [Area of Expertise] expertise with technicians when identifying machine maintenance requirements.
RAINBEEHOLDINGS LDA, l Technicalpemba, mozambique
Warehouse Manager
07.2018 - 04.2019
Job overview
- Effectively liaising with customers and suppliers, managing staff, monitoring service quality, motivating teams, and enforcing safety standards
- Innovating a variety of processes and procedures to minimise expenses and drive profitability
- Key Responsibilities:
- Overseeing receiving, warehousing and distribution operations
- Manage and co-ordinate stock control, generating sales orders and managing sales
- Enforcing and adhering to operational policies and procedures
- Ensuring effective and safe use of warehouse equipment
- Ensuring safety of staff
- Motivating and disciplining staff
- Maintaining documentation and keeping accurate records of warehouse activities
- Maintaining awareness and knowledge of condition and location of fleet vehicles
- Assisting with deliveries where required.Years, School
- Overview:
- Managed and co-ordinated efficient and streamlined daily operations
- Conducted fault finding, maintenance and repairs
- Operated machinery: Lathe, Milling Machine, Drill
- Press and Grinder
- Skills Gained: Cutting surfaces down to size, tap and bore
- Preventative and breakdown maintenance
- Optimised maintenance practices by conforming to
- KPI's and systems put in place
- Managed the procurement of spares
- Created job cards from notifications
- Planned and managed shutdown work
- Provided resource, project, and oversight for managing work schedules to ensure that deadlines are achieved, measure, and report on results, and provided continuous improvement around process and best practices
- Ensured a high degree of service delivery by quality on time performance.
Education
Port Rex Technical High Schoolsouth africa
NVQ Level 3 from fitter and turner
11.2015 - 07.2020
University overview
Skills
- Interests / Hobbies
- Motorbike
- Outdoor & nature
- Family Time
- Programme Literacy
- MS Word l MS Excel l MS PowerPoint l MS Outlook l
- Other Skills
- A methodical approach to work
- Self-motivated and passionate
- Productive and efficient
- Excellent time management skills
- Punctual and reliable
- Confidentiality and excellent work ethics
- Excellent with Planning and Organizing
- Safety awareness
- Sportsmanship promotion
Certification
Communication and Negotiation Skills l Strong Leadership
Skills l Excellent Preparation & Organisational Skills l Strong
Work Ethic l Strong People Skills l Optimistic l Goal Driven l
Education
National Senior Certificate
Key Skills
Languages
English
Upper intermediate
Timeline
Deckhand/ beach attendant
Red Sail Sports
11.2022 - 11.2023
l Motorbike Mechanic
wethered garage
03.2020 - 09.2021
Water Sports Facilitator
NZUWA LODGE PEMBA
01.2020 - Current
Bearing Man Group
05.2019 - 10.2019
Warehouse Manager
RAINBEEHOLDINGS LDA, l Technical
07.2018 - 04.2019
Port Rex Technical High School
NVQ Level 3 from fitter and turner
11.2015 - 07.2020
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