Ramesh Bk
George Town,Grand Cayman
Summary
Dynamic grocery clerk with proven expertise at LULU HYPER MARKET in customer service and inventory management. Successfully trained new employees and enhanced operational efficiency, reducing shrinkage by implementing effective strategies. Skilled in cash handling and conflict resolution, consistently delivering exceptional service and fostering a positive shopping experience.
Overview
8
8
years of professional experience
Work History
Grocery Clerk
LULU HYPER MARKET ABUDHABI ( UAE )
Abu Dhabi , UAE
05.2017 - 04.2025
- Organized backroom storage areas according to company standards for safety and efficiency.
- Assisted customers with locating items in the store, answered questions about products and prices.
- Assisted with training new employees on proper operation of cash registers, stocking procedures and customer service protocols.
- Greeted customers as they entered the store, provided friendly customer service and responded to inquiries.
- Conducted regular inventories to ensure adequate stock levels were maintained at all times.
- Stocked shelves with merchandise according to company guidelines.
- Operated cash registers to process payments from customers, handled returns and exchanges of merchandise.
- Communicated regularly with vendors regarding orders placed and delivery dates.
- Resolved conflicts between staff members in a professional manner.
- Supervised cashiers in the checkout process ensuring accuracy and efficiency.
- Developed strategies to reduce shrinkage due to theft or damage from mishandling of products.
- Monitored cashier performance, providing feedback and coaching as needed.
Education
High School Diploma -
Nawalparasi Nepal
Nawalparasi Nepali 01-2013
Skills
- Customer service
- Inventory management
- Cash register operation
- Stocking procedures
- Visual merchandising
- Conflict resolution
- Cash handling
- Sales forecasting
- Employee training
- Performance monitoring
- Promotion planning
Languages
Nepali
First Language
English
Intermediate (B1)
B1
Timeline
Grocery Clerk
LULU HYPER MARKET ABUDHABI ( UAE )
05.2017 - 04.2025
High School Diploma -
Nawalparasi Nepal
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