Randall Scott

• Developed long-term strategic plans to enhance technological advancement.
• Supervised daily operations of technology support team for optimal performance.
• Managed inventory of technology equipment and supplies to ensure availability.
• Increased placement of tech packages on new excavators to boost sales.
• Maintained professional relationships with new and existing alpha dealers.
• Fostered growth of Alpha Dealer Program through targeted initiatives.
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Expanded customer base and retained business by fostering strong relationships.

Identified customer needs to deliver targeted product solutions and promotions.

Demonstrated product features aligned with customer requirements.

Utilized CRM system to manage sales activities and track performance metrics.

Developed successful strategies for increasing customer sales and market share.

Established and achieved new business targets to support long-term growth objectives.

Administered retention and account expansion strategies, enhancing employee development.

Prepared presentations, proposals, and contracts for existing and prospective clients.

Oversaw product support through analytics and effective communication with customers.

Maintained up-to-date knowledge of hardware and software by reading technical manuals and attending conferences.

Set up equipment for employee use, including installation of cables and operating systems.

Developed training materials and procedures, instructing users on proper hardware and software utilization.