Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raquel Edwards

Carlisle

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

28
28
years of professional experience

Work History

Manager, Sales and Customer Support

Trackside Restaurant
Paris, KY
06.2023 - Current
  • Oversaw daily operations, ensuring efficient service and adherence to quality standards.
  • Managed staff scheduling, optimizing labor costs while maintaining service levels.
  • Trained and mentored team members, fostering a culture of excellence and accountability.
  • Coordinated promotional events, increasing foot traffic and brand visibility within the community.
  • Analyzed financial reports, facilitating informed decision-making to drive profitability and growth.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
  • Assisted in development and implementation of new menus to offer variety and options to customers.
  • Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
  • Achieved consistent compliance with health and safety regulations, conducting regular staff training sessions.
  • Maintained meticulous financial records, enabling accurate budgeting and financial planning.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Substitute Teacher

Bourbon County Schools
Paris. KY
08.2014 - 05.2024
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Assistant Manager, Office Administration

Southside Grill
Millersburg, KY
06.2010 - 05.2014
  • Supervised daily operations, ensuring efficient service and adherence to quality standards.
  • Coordinated inventory management, optimizing stock levels to reduce waste and enhance profitability.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.

Manager, Shift Lead

CVS Pharmacy
Paris, KY
04.1998 - 03.2007
  • Oversaw daily operations, ensuring adherence to company policies and procedures.
  • Managed inventory levels, coordinating stock replenishment and minimizing waste.
  • Resolved customer complaints effectively, enhancing overall store experience and loyalty.
  • Reduced overtime costs by effectively managing personnel resources during peak periods or absences.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Marked-down clearance items and relocated merchandise to proper store areas.

Education

High School Diploma -

Bourbon County High School
Paris, KY
05-1996

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff management
  • Documentation and reporting
  • Operations management
  • Shift scheduling
  • Schedule preparation
  • Business administration
  • Computer skills
  • Positive attitude
  • Attention to detail
  • Multitasking
  • Organizational skills
  • Managing operations and efficiency

Timeline

Manager, Sales and Customer Support

Trackside Restaurant
06.2023 - Current

Substitute Teacher

Bourbon County Schools
08.2014 - 05.2024

Assistant Manager, Office Administration

Southside Grill
06.2010 - 05.2014

Manager, Shift Lead

CVS Pharmacy
04.1998 - 03.2007

High School Diploma -

Bourbon County High School

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Raquel Edwards