Raquel Martinez
Louisville
Summary
Performs well in high-pressure and constantly changing environments. Known for efficiency, strong work ethic, and dedication to improving work performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
ECOM Shopper
Whole Foods
Louisville
03.2026 - Current
- Efficiently fulfilling online grocery orders while supporting in-store customers and maintaining accuracy.
- Delivers strong customer service by assisting guests and quickly responding to their needs.
- High-performing shopper with the highest units shopped per hour while still working to improve.
Package handler
UPS
Louisville
02.2024 - Current
- Trained new hires on proper package handling, job expectations, and safety procedures.
- Promotes workplace safety by addressing potential hazards and modeling proper bagging techniques.
- Supports team operations by reinforcing efficient work practices and guiding new hires on the line.
Park Services Supervisor
Kentucky Kingdom
Louisville
04.2021 - 07.2024
- Led daily shift huddles and assigned team members their work areas to keep our day organized.
- Addressed employee issues and reinforced workplace policies to support the professional environment.
- Managed team communication and break coverage using radio systems to ensure smooth operations.
Education
University of Louisville - Psychology
University of Louisville
Louisville, KySkills
- Operational efficiency
- Employee training
- Team leadership
- Adaptability
- Safety compliance
- Operational coordination
Certification
- CHSP
- Employee of the month
- Onboarding assistance for new hires
References
- Laelah Jordan, Senior supervisor, Kentucky Kingdom, laelahjordan05@gmail.com
- Reneeka Steed, Teacher, reneeka.steed1220@gmail.com
Timeline
ECOM Shopper
Whole Foods
03.2026 - Current
Package handler
UPS
02.2024 - Current
Park Services Supervisor
Kentucky Kingdom
04.2021 - 07.2024
University of Louisville - Psychology
University of Louisville