Raven Penick
Dry Ridge
Summary
Detail-oriented Customs Entry Agent advanced observational skills and training in import/export compliances. Knowledgable of US Customs regarding Foreign Trade Agreements. Dependable in supporting team members with an eager drive to learn more and reach goals.
Overview
10
10
years of professional experience
Work History
Customs Entry Agent
DHL Express
Florence
08.2025 - Current
- Coordinated international shipments to ensure timely delivery and compliance.
- Oversaw documentation processes for customs clearance and regulatory compliance.
- Compute tariffs, and price conversions of merchandise imported from foreign destinations.
Sorter
DHL
Hebron
01.2021 - Current
- Sorted mail for delivery by different categories to improve shipment timeliness and accuracy.
Assembler
Dana
Dry Ridge
01.2017 - 07.2017
- Rotated through assembly line, performing different functions.
- Inspected assembled product to check for issues and meet quality standards.
- Performed necessary assembly routines before and after paint application.
Inbound Associate
Ebay Enterprises
Walton
10.2016 - 01.2017
- Sought opportunities to expand member relationships and to retain members by addressing concerns and increasing satisfaction levels.
- Processed damaged items, documented evidence, and prepared reports to expedite claims process.
Front Desk Administrator
Steinkamp Molding L.P
Erlanger
03.2016 - 10.2016
- Remained calm and alert during high-volume shifts and resolved issues with critical thinking and diplomatic communication.
- Communicated effectively both verbally and in writing to provide clear direction to staff.
- Booked travel reservations and composed administrative material to prepare executive staff for meetings and conferences.
- Managed smooth and accurate supply restocking to maintain smooth business operations.
Education
Associate of Applied Science - Criminal Justice
Beckfield College
Florence, KYSkills
- Product sorting
- Write reports
- Verbal communication
- Maintain systems
- Schedule coordination
- Organize merchandise
- Training
- Problem-solving
- Teamwork
- Tariff calculations
- Critical thinking
Timeline
Customs Entry Agent
DHL Express
08.2025 - Current
Sorter
DHL
01.2021 - Current
Assembler
Dana
01.2017 - 07.2017
Inbound Associate
Ebay Enterprises
10.2016 - 01.2017
Front Desk Administrator
Steinkamp Molding L.P
03.2016 - 10.2016
Associate of Applied Science - Criminal Justice
Beckfield College