Summary
Overview
Work History
Education
Skills
Websites
Tools
Certification
Languages
Timeline
Generic

Ravi Munukutla

Union

Summary

Summary of Experience:


With 17 years of experience in IT, I have a strong background in analyzing, designing, developing, and supporting enterprise software in domains such as insurance and manufacturing. As a Techno Functional professional, I have successfully managed both offshore and onshore resources. My expertise extends to SAP S4 SD, CS and FSM modules, Salesforce and ServiceMax, where I have gained valuable experience in work order and contract management, including planning, scheduling, validating contracts, service completion, and work details management. Additionally, I possess in-depth knowledge of order creation, maintenance, and change order in OTC process. Throughout my career, I have excelled in working with the onsite-offshore model and building collaborative relationships to ensure projects are completed on time and within budget. A team player with excellent interpersonal communication skills, leadership abilities, training proficiency, and the ability to multitask, I maintain a professional demeanor even in high-stress situations.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Technical Product Owner / Functional Lead

Schneider Electric
08.2015 - Current
  • Company Overview: Schneider Electric is a global specialist in energy management and automation, providing integrated solutions across multiple market segments
  • Worked on Decommissioning Legacy Application called ‘Quote to Cash’
  • Quote to Cash is a legacy application where order is entered, which then flows into SAP and Sales Force to create Work Order
  • Later Work Orders are Planned, Scheduled and Service Validated
  • Worked on creating interfaces between Quote to Cash, SAP and Sales Force
  • Worked on Various bridge legacy projects for Schneider North America
  • Involve in Solution design and reviews, S4 configurations, FFS preparation, ABAP customization requirements as part of successfully deployment of 40 Plants and Work Center in SAP S4 Hana.
  • Work on UATs, Demos to business users, documentation, Change Management Board approvals for code transports and post deployment support
  • Leading Offshore and Onshore team of 14 people as Technical Product Lead
  • Experienced in Service Max in Salesforce including but not limited to Work Order Management (Planning, Scheduling, Dispatching), Service Completion and Validation, Timesheets sync, working with Field Service representatives in case of any app sync issues
  • S4 and Service Max Configurations needed for various business flows
  • ABAP customization requests and testing
  • Working with end stake holders to understand and document the requirements
  • Extracting reports from SAP, Salesforce and Sybase environments for business
  • Attending workshops to understand the new applications and build the interfaces to pass data back and forth between applications
  • Analyze and evaluate present or proposed business procedures or problems to define data processing needs
  • Plan, develop, design, test, and implement software programs for software application and highly sophisticated network systems
  • Review, repair, and modify software programs to ensure technical accuracy and reliability of the program
  • Test and implement the system to provide analytical support to monitor operation of assigned application systems
  • Preparing detailed flow charts and diagrams outlining systems capabilities and processes
  • Prepared the test data for various testing needs

Programmer / Business Analyst

Wipro Technologies
10.2007 - 08.2015
  • Company Overview: Wipro Technologies is a leading global information technology, consulting, and business process services company
  • Worked on Mainframe, Unix, Sybase, Webservice technologies as Programmer analyst
  • Working with end stake holders to understand and document the requirements
  • Attending workshops to understand the new applications and build the interfaces to pass data back and forth between applications
  • Interpreted the requirements of business into design solutions
  • Enhancements of the existing batch and online programs according to the client’s new requirements
  • Review and lead team members and implement the code changes
  • Prepared unit test plans, system test plan
  • Carried out unit testing, system testing and intersystem testing thoroughly and compare with the expected results
  • Developed programs in COBOL/JCL for mainframe applications using DB2 and IDMS
  • Debugging programs to fix the issues
  • Develop new programs to generate reports as per the Business partner’s requests
  • Involved in Business Analysis, Estimation and Systems Planning
  • Involved in Understanding Business Requirements and developing the Technical Specifications and High Level Design Documents (HLD)
  • Coordinating with Business Analysts, Testers and Subject Matter Experts
  • Developed batch and online programming (COBOL, DB2, CICS, JCL, VSAM, Control Cards, IDMS) as per ISO standards; and also prepared the documentation up-to-date using MS-Office and MS-EXCEL
  • Prepared test scripts, plans and involved in Unit Testing, System Integration Testing, User Acceptance Testing and fixed identified issues as part of UAT using File-Aid, COBOL, JCL, Xpeditor, Intertest, QMF, SPUFI and CICS; verified the test data using random spot checking
  • Played a developer and coordinated with Team members at offshore and onsite
  • Review the modifications made to the code and the test documents to ensure quality
  • Responsible for all batch and online related issues
  • Maintaining application and technical support and documentation
  • Investigation and analysis of operational defects, Emergency operational defect fixes and Testing of operational defect fixes and Delivering operational defect fixes
  • 24X7 Production Support (through a combination of on-site, offshore and on-call support)
  • Routine maintenance, such as execution/monitoring/review, as needed, of batch processing related to supported applications and Implementation of Quality System Procedures
  • Issue log maintained to track the Issues/Queries/Clarifications for each of the project
  • Ensure the adherence of the process to the ISO 9001, SEI CMMI Level5 quality standards
  • Wipro Technologies is a leading global information technology, consulting, and business process services company
  • End User interactions, documenting the requirements and converting Requirements to Technical Specs
  • Configurations in SAP S4 for various ERP set up
  • Extracting reports from SAP, Sales Forces, Sybase, Mainframe as per business / Finance team needs
  • Help business team to Schedule, Service validates the Work Orders in Sales Force
  • Interacting with business for requirements understanding and status updates
  • Preparing Requirement Specifications Documents, Unit and System testing with development team, UAT with Business team, providing training on newly developed functionality
  • Preparing test plan, test cases for Unit testing, System testing
  • Create defects / document the bugs reported as part of UAT
  • Co-ordinate with all teams on code migration to next environment
  • Scheduling the jobs as per requirement
  • Warranty support (Post Implementation) and other documentation

Education

Master of Science -

Birla Institute of Technical Sciences

Skills

  • SAP SD, FSM, CS Modules
  • Sales Force and Service Max
  • Mainframes
  • Sybase
  • Unix
  • Micro Focus Cobol

Tools

Mainframes: Endevor, Spool, SAR, Control-M, DB2, Sybase, putty, File-Aid, Xpeditor, Microfocus Cobol.

SAP: S4, ECC - Sales Order and Service Order creations / execution.

SalesForce: Work Order Management.

Certification

  • SAP Sales And Distribution (S4 and ECC)


  • SAP S4 Asset Management


  • SA S4 Field Service Management


  • SAFE PO/PM Certification

Languages

English
Full Professional
Telugu
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Technical Product Owner / Functional Lead

Schneider Electric
08.2015 - Current

Programmer / Business Analyst

Wipro Technologies
10.2007 - 08.2015

Master of Science -

Birla Institute of Technical Sciences

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Ravi Munukutla