Summary
Overview
Work History
Education
Skills
Timeline
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Rayven Howard

Carrollton

Summary

Detail-focused Pharmacy Technician recognized for productivity and efficiency in completing tasks. Skilled in medication dispensing, inventory management, and pharmaceutical calculations. Excel at communication, teamwork, and customer service, ensuring smooth pharmacy operations. Committed to maintaining accuracy and confidentiality in handling prescriptions and patient information.

Overview

7
7
years of professional experience

Work History

Medicare Compliance Analyst

The Rawlings Group
Lagrange
07.2021 - Current
  • Performed audits to confirm compliance with CMS regulations.
  • Maintained confidentiality of patient health information and medical records.
  • Collaborated with external health offices and physicians to verify accurate patient information.
  • Maintained accurate records of all data collected during analysis processes.
  • Identified opportunities for process improvements across the department.
  • Created a complex Excel sheet to boost analyst efficiency.

Pharmacy Technician

Walgreens
Lagrange
01.2019 - 06.2021
  • Resolved customer complaints in a timely manner.
  • Processed insurance claims and handled billing inquiries.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.

Receptionist

CCMH
Carrollton
05.2018 - 01.2019
  • Verified patient demographic and insurance information at each visit.
  • Scheduled patient appointments, collected co-pays and verified insurance coverage.
  • Answered multi-line phone system; directed calls accordingly to appropriate personnel or department.
  • Handled confidential paperwork related to patient visits according to HIPAA regulations.
  • Performed data entry of patient demographics, physician orders, lab results, into EMR system.

Education

Bachelor of Science - Psychology

Morehead State University
Morehead, KY
12-2017

Skills

  • Data analysis
  • Excel proficiency
  • Insurance verification
  • Patient confidentiality
  • Medication dispensing
  • Drug inventory management
  • FDA and HIPAA compliance
  • Customer and client relations
  • Verbal and written communication
  • Claims processing

Timeline

Medicare Compliance Analyst

The Rawlings Group
07.2021 - Current

Pharmacy Technician

Walgreens
01.2019 - 06.2021

Receptionist

CCMH
05.2018 - 01.2019

Bachelor of Science - Psychology

Morehead State University

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