Answered incoming calls in a timely manner and directed them appropriately.
Sorted mail daily for distribution throughout the organization.
Scheduled appointments for patients.
Greeted patients and checked them in and out for appointments.
Managed patients' accounts and updated account information on a regular basis.
Performed administrative duties such as photocopying, faxing documents and mailing packages.
Oversaw office inventory by restocking supplies.
Arranged for referring patients out to other doctors. offices.
Covered incoming office phone calls.
Sterilized and reset rooms in between patients.
Organized and maintained filing systems, both paper and electronic.
ASSISTANT DIRECTOR
FIRST STEPS PRESCHOOL AT FIRST BAPTIST CHURCH OF OCALA
Ocala
05.2023 - 12.2024
Responsible for managing deposits, parents ledgers, and accounting.
Would occasionally open the center at 7:00 am when needed.
Would close center down everyday at 5:30 pm.
Calendared events for the center.
Maintained part of the software program and put in maintenance requests when needed.
Managed staff and assisted in leading team meetings.
Diffused conflicts and miscommunication between teachers, parents, and children swiftly and effectively.
Conducted routine checks of center, to stay up to date for inspection.
Assisted with planning events and programs for parents, kids, and staff to take part in.
Preformed daily filing, organizing, of documents, including sorting, labeling, and archiving.
Managed incoming office calls, helped to answer any questions, and connected calls for the church.
Private Nanny
PRIVATE FAMILY CLIENT
Ocala
01.2023 - 08.2023
Cared for children age ranges 6 months- 9 years old.
Helped to insure they had a safe environment during play.
Monitored schedules to help with improved sleeping, eating, and school schedules.
Established lasting, professional connections and personal relationships with the family and children by encouraging open communication and delivering positive feedback.
Organized and helped to clean home after play activities and meal times.
Offered additional help outside normal hours.
Merchandising Associate/Stocker
Sparc Brands/Aeropostale
Gainesville
05.2018 - 01.2019
Conducted regular store product level audits to verify compliance with company policies.
Communicated merchandising opportunities with store manager to maximize sales.
Updated pricing and signage to complete product displays and help customers.
Accepted shipment deliveries from freight carriers.
Processed cartons of product from stockroom to the sales floor in a timely manner.
Answered customer questions regarding store merchandise, department information, and pricing.
Reported potential conflicts or issues to management, to maximize sales and reduce shrink.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Created inviting environment for customers by maintaining store organization and cleanliness.
Education
High School Diploma -
FOREST HIGH SCHOOL
Ocala, FL
01.2020
Skills
Management and Leadership
Creative and Critical Thinking
Flexibility
Communication
Relationship Building
Fostering a positive team environment
Problem-Solving
Computer Literacy
Time Management
Appointment scheduling
Inventory management
Customer service
Office organization
Billing and transactions
Childcare (newborn-middle school)
References
Available upon request
Timeline
Office Administrative Assistant
Nick Bauman DMD
01.2025 - 05.2025
ASSISTANT DIRECTOR
FIRST STEPS PRESCHOOL AT FIRST BAPTIST CHURCH OF OCALA