Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Bozeman

Bowling Green

Summary

With past service and barista experience, I have developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.

Overview

4
4
years of professional experience

Work History

Shift Leader

Main ST Bakery
06.2023 - 07.2025
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.

Merchandise Associate

Tillys
09.2021 - 04.2023
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Assisted in the training and development of new associates, fostering a positive team environment.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Analyzed customer feedback and shopper trends to inform display designs.
  • Greeted, serviced, and thanked all customers.

Education

High School Diploma -

Homeschool
Hartselle, AL
06-2021

Skills

  • Customer service focus
  • Flexible schedule
  • Cash handling
  • Quick learner
  • Beverage preparation
  • Food preparation
  • Strong verbal and written communication
  • Strong work ethic

Timeline

Shift Leader

Main ST Bakery
06.2023 - 07.2025

Merchandise Associate

Tillys
09.2021 - 04.2023

High School Diploma -

Homeschool
Rebecca Bozeman