Rebecca Ferguson
Frankfort
Summary
Dynamic Administrative Specialist with extensive experience at the Commonwealth of Kentucky, excelling in customer relations and confidentiality. Proven track record in managing open records requests and maintaining compliance with regulations. Proficient in Microsoft Office, demonstrating exceptional attention to detail and effective communication skills in high-volume environments.
Overview
11
11
years of professional experience
Work History
Administrative Specialist Senior
Commonwealth of Kentucky, Office of the State Treasurer, Unclaimed Property Division
09.2023 - 06.2025
Interpreted and administered Abandoned Property statutes and
regulations. Maintained vault of property and monies deemed abandoned for the state of Kentucky.
Administrative Specialist III
Commonwealth of Kentucky, Kentucky State Police, Open Records Division
12.2022 - 09.2023
Produced responses to open records requests for Kentucky State Police, redacted sensitive material, collect payment for open record requests.
Administrative Specialist III
Commonwealth of Kentucky, Transportation Cabinet, Division of Driver Licensing
12.2014 - 08.2022
Critiqued driving records for errors for the state of Kentucky, answered
calls from drivers with questions about convictions.
Education
High School Diploma -
Tates Creek High School
Lexington, KySkills
- Customer relations
- Verbal communication
- Confidential document control
- Proficient in Microsoft Office
- Office record management
- Data entry
- Documentation and recordkeeping
- Confidentiality and data protection
- Customer service
- Attention to detail
- High volume phone inquiries
- Editing and proofreading
- Administrative support
Timeline
Administrative Specialist Senior
Commonwealth of Kentucky, Office of the State Treasurer, Unclaimed Property Division
09.2023 - 06.2025
Administrative Specialist III
Commonwealth of Kentucky, Kentucky State Police, Open Records Division
12.2022 - 09.2023
Administrative Specialist III
Commonwealth of Kentucky, Transportation Cabinet, Division of Driver Licensing
12.2014 - 08.2022
High School Diploma -
Tates Creek High School
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