Developed and maintained professional relationships with regulatory boards, as well as local, state and federal law enforcement agencies.
Facilitated KASPER report acquisition for law enforcement agencies at local, state, and federal levels.
Supported regulatory boards with timely KASPER reports for quarterly license assessments.
Managed main KASPER phone line, addressing inquiries or directing them to appropriate authorities.
Processed KASPER requests from the manual queue by identifying discrepancies in submitted information.
Reviewed and verified supporting documentation for KASPER access applications.
Represented KASPER at conferences and fairs, promoting laws, regulations, and the benefits of KASPER .
Conducted monthly visits to law enforcement agencies, providing updates on policies and application processes.
Scheduled and conducted training sessions on KASPER system functionalities for various law enforcement agencies.
Data Manager I, Data Manager II, Tech Writer I
Pinnacle Solutions, Inc.
Lexington
10.2015 - Current
Primarily performs as Illustrated parts catalog author for MH-47G, MH-60M, MELB, Weapons manuals and associated supplement manuals.
Creates new parts listings and illustration requests.
Analyze engineering drawings to determine which parts need to be included in a parts listing and illustration request.
Works in MIL-STD-40051 and S1000D.
Helps correct and resolve PCRs.
Works in Access, Sharepoint, Pub/FedLog, IADS & IETM as required.
State Line of Duty (LOD) Coordinator
Kentucky Army National Guard
Frankfort
07.2008 - 09.2015
Supervise and manage all Health Services personnel who process Line of Duty (LOD) reports, Medical Evaluation Board (MEB) Coordinators, Case Managers and Administrative Assistants in the field.
Conduct monthly inner-department audits for accuracy and ensure proper procedure is being followed, such as MEB packets, LODs, ADME (Active Duty Medical Extension) requests & FFD (Fit for Duty) packets.
Schedule & execute the orientation program for all newly hired employees into the department.
As lead educator and trainer, conduct regularly scheduled site visits to the field to offer assistance, coordinate briefings, trouble shoot potential issues and offer support.
Represent Health Services on a travel team to assist units across the state in medical readiness preparation for mobilization.
Schedule and co-head monthly department staff meetings.
Assist the Department Chief (the Deputy State Surgeon) as requested.
Office Manager
The Crumbaugh Companies
Frankfort
04.2006 - 05.2008
Maintained the phone system & route calls to the appropriate person or voice mail, including change greetings on voicemails when office employees are out of town, the office will be closed or should employee extensions change.
Managed incoming and outgoing mail and route within the office as necessary.
Maintained filing system of accounts payable and receivable, leases, bank/loan documents, insurance.
Assisted and managed internal and external office correspondence and communication channels.
Maintained cellular phone account with Sprint/Nextel. Review monthly bills to look for savings opportunities and to bill employees for excessive personal use. Assisted employees with equipment issues. Ordered phones/service for new employees.
Managed human resources (health insurance, 401k, etc).
Received work orders from tenants/customers. Process paper work and notify appropriate employee.
Leased vacant properties: prepare list of work to be completed at the property, advertise the space for lease (newspaper, website, notification to realtors), show the property.
Negotiate / Prepare annual maintenance contracts with vendors on properties (landscaping, hvac, etc).
Prepared marketing presentations for Planning & Zoning on new developments. Assisted in marketing strategy for new developments. Prepared marketing materials for properties for sale or lease.
Attended and prepare notes for planning meetings consisting of Planning & Zoning, utility companies, adjoining neighborhood/property owners meetings.
Assisted and coordinated with customers and designers on product selection.
Education
Troy State University
Troy, AL
01.1994
Georgetown College
Georgetown, KY
01.1992
Skills
KASPER reporting
Regulatory compliance
Data analysis
Technical writing
Policy development
Relationship management
Document verification
Training coordination
Process auditing
Effective communication
Operating Systems
Windows XP
Windows 7
Microsoft Outlook
Powerpoint, Word and Excel
Kentucky Online Gateway
KASPER
Security Clearance
Currently expired, Secret Clearance prior to expiration
Special Agent (1811) at United States Department of Health and Human Services, Office of Inspector General, Office of Investigations (HHS-OIG-OI)Special Agent (1811) at United States Department of Health and Human Services, Office of Inspector General, Office of Investigations (HHS-OIG-OI)
Management & Program Analyst at Department of Veterans Affairs, Office of Inspector General, Office of Healthcare Inspections (Federal job)Management & Program Analyst at Department of Veterans Affairs, Office of Inspector General, Office of Healthcare Inspections (Federal job)
Senior Human Resources Specialist / Workforce Data Analyst at U.S. Department of Labor - Office of Inspector GeneralSenior Human Resources Specialist / Workforce Data Analyst at U.S. Department of Labor - Office of Inspector General