Rebecca Rowe

• Managed office supplies and inventory for efficient daily operations.
• Coordinated meetings and schedules for team members and executives.
• Assisted in preparing documents and presentations for internal meetings.

Finance assistant

• Supported event planning and logistics for company functions and gatherings.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
• Handled confidential documents in an organized fashion according to established protocol.
• Maintained office supplies inventory by checking stock to determine inventory level.
• Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
• Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
• Provided administrative support to the executive team, including scheduling meetings and managing calendars.
• Answered questions from customers regarding products and services offered by the company.
• Managed database systems containing customer contact information.
• Scheduled appointments between clients and customers and internal staff members.
• Ensured efficient operation of office equipment such as printers, copiers and fax machines.
• Directed customer inquiries to appropriate department personnel.
• Created travel arrangements and distributed travel details to appropriate personnel.
• Facilitated communication between different departments within the organization.
• Conducted research on various topics as requested by management.
• Greeted visitors and provided general information about the company.
• Developed and maintained filing systems for confidential documents and records.
• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
• Handled incoming calls and directed callers to appropriate department or employee.

• Participated in industry events and conferences related to customer service management in order stay up-to-date with best practices.
• Developed relationships with customers to ensure satisfaction with the product or service provided.
• Assisted with resolving customer complaints related to delivery services or driver behavior.