Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca (Becky) Riggs

Elizabethtown

Summary

Detail-oriented and highly motivated professional with proven experience in medical billing and office administration. and customer service. Recognized for a strong work ethic, reliability, and a collaborative approach. Adept at managing sensitive information with accuracy and confidentiality. Committed to contributing positively to organizational success through exceptional attention to detail and consistent performance.

Overview

27
27
years of professional experience

Work History

Medical Biller

Bardstown Billing Services
05.2019 - Current
  • Verified insurance of patients to determine eligibility.
  • Filed and updated patient information and medical records.
  • Implemented quality control measures to identify potential errors before submitting claims, reducing rejections significantly.
  • Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
  • Delivered timely and accurate charge submissions.
  • Adhered to HIPPA regulations
  • Used billing systems such as - Simple Practice, Therapy Notes, ICANotes, Availity, Tebra

Receiving Associate

Amazon
05.2015 - 04.2019
  • Optimized material movements by organizing storage areas and minimizing labor hours.
  • Maintained a clean receiving area to enhance workflow and reduce obstructions.
  • Ensured compliance with regulations and guidelines throughout the receiving process.

Assistant Manager

Dairy Queen Grill & Chill
02.1998 - 04.2015
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Education

Associate of Science - Medical Billing And Coding

Colorado Technical University
Colorado Springs, CO
06-2012

Skills

Proficient in Microsoft Word, Excel, and Office Suite

Medical billing and electronic processing

Insurance verification and eligibility determination

Accurate data entry into billing systems

Completion of CMS-1500 forms

Experience with electronic health records (EHR) software

Multitasking and organizational skills

Excellent customer service

Skilled in billing platforms: Simple Practice, Therapy Notes, ICANotes, Tebra, Availity Optum Express

Timeline

Medical Biller

Bardstown Billing Services
05.2019 - Current

Receiving Associate

Amazon
05.2015 - 04.2019

Assistant Manager

Dairy Queen Grill & Chill
02.1998 - 04.2015

Associate of Science - Medical Billing And Coding

Colorado Technical University

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Rebecca (Becky) Riggs