Rebecca (Becky) Riggs
Elizabethtown
Summary
Detail-oriented and highly motivated professional with proven experience in medical billing and office administration. and customer service. Recognized for a strong work ethic, reliability, and a collaborative approach. Adept at managing sensitive information with accuracy and confidentiality. Committed to contributing positively to organizational success through exceptional attention to detail and consistent performance.
Overview
27
27
years of professional experience
Work History
Medical Biller
Bardstown Billing Services
05.2019 - Current
- Verified insurance of patients to determine eligibility.
- Filed and updated patient information and medical records.
- Implemented quality control measures to identify potential errors before submitting claims, reducing rejections significantly.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Delivered timely and accurate charge submissions.
- Adhered to HIPPA regulations
- Used billing systems such as - Simple Practice, Therapy Notes, ICANotes, Availity, Tebra
Receiving Associate
Amazon
05.2015 - 04.2019
- Optimized material movements by organizing storage areas and minimizing labor hours.
- Maintained a clean receiving area to enhance workflow and reduce obstructions.
- Ensured compliance with regulations and guidelines throughout the receiving process.
Assistant Manager
Dairy Queen Grill & Chill
02.1998 - 04.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Associate of Science - Medical Billing And Coding
Colorado Technical University
Colorado Springs, CO06-2012
Skills
Proficient in Microsoft Word, Excel, and Office Suite
Medical billing and electronic processing
Insurance verification and eligibility determination
Accurate data entry into billing systems
Completion of CMS-1500 forms
Experience with electronic health records (EHR) software
Multitasking and organizational skills
Excellent customer service
Skilled in billing platforms: Simple Practice, Therapy Notes, ICANotes, Tebra, Availity Optum Express
Timeline
Medical Biller
Bardstown Billing Services
05.2019 - Current
Receiving Associate
Amazon
05.2015 - 04.2019
Assistant Manager
Dairy Queen Grill & Chill
02.1998 - 04.2015
Associate of Science - Medical Billing And Coding
Colorado Technical University
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